Matterbridge stops working after Rocket.Chat server restart about matterbridge

[tuxmartin]

Is there any "auto reconnect" option?

[JonathanBouillon]

Hello,

we've got the same problem. After a RocketChat-Server restart we couldn't connect to the RocketChat-Server anymore with the same error.

time="2023-12-04T09:43:04Z" level=error msg="SendMessage failed: {"details":{"method":"sendMessage"},"error":"error-invalid-user","errorType":"Meteor.Error","isClientSafe":true,"message":"Invalid user [error-invalid-user]","reason":"Invalid user"}" prefix=gateway

After a restart of the Matterbridge instance (1.26.0) we connected successfully.

We also had some errors regarding a 404 page not found:

time="2023-12-04T00:41:51Z" level=info msg="reconnect: login" prefix=matterclient
time="2023-12-04T00:41:51Z" level=error msg="reconnect: login failed: AppErrorFromJSON: model.utils.decode_json.app_error, body: 404 page not found
, retrying in 10 seconds" prefix=matterclient
time="2023-12-04T00:42:01Z" level=info msg="reconnect: login" prefix=matterclient
time="2023-12-04T00:42:02Z" level=error msg="reconnect: login failed: AppErrorFromJSON: model.utils.decode_json.app_error, body: 404 page not found
, retrying in 10 seconds" prefix=matterclient
time="2023-12-04T00:42:12Z" level=info msg="reconnect: login" prefix=matterclient
time="2023-12-04T00:42:12Z" level=error msg="reconnect: login failed: AppErrorFromJSON: model.utils.decode_json.app_error, body: 404 page not found
, retrying in 10 seconds" prefix=matterclient
time="2023-12-04T00:42:22Z" level=info msg="reconnect: login" prefix=matterclient
time="2023-12-04T00:42:22Z" level=error msg="reconnect: login failed: AppErrorFromJSON: model.utils.decode_json.app_error, body: 404 page not found
, retrying in 10 seconds" prefix=matterclient
time="2023-12-04T00:42:32Z" level=info msg="reconnect: login" prefix=matterclient
time="2023-12-04T00:42:32Z" level=error msg="reconnect: login failed: AppErrorFromJSON: model.utils.decode_json.app_error, body: 404 page not found
, retrying in 10 seconds" prefix=matterclient

Additionally, and this could be the problem, we got a "Could not get terms of use":

time="2023-12-02T00:34:59Z" level=error msg="connection not alive: : Konnte die Nutzungsbedingungen nicht abrufen., failed to get UserTermsOfService with userId=fgsswnyyi7ff5yz1d84k95apxr: dial tcp 172.28.0.3:5432: connect: no route to host" prefix=matterclient

[tuxmartin]

@JonathanBouillon hi, did you manage to solve it somehow?
Restarting matterbridge is not the solution because I will lose messages.

[JonathanBouillon]

Hello @tuxmartin ,

unfortunately not. We are using multiple gateways for multiple clients. Therefore a restart of the instance would result in losing messages too. And restarting the instance every like 30 minutes would be "stupid" too.

[tuxmartin]

@JonathanBouillon I'm not sure if Matterbridge development is still active. It is a big problem for me, I would like to send some money to solve this error.