Bug: Can't connect to microsoft api using docker about onedrive

[arnaudlamy]

Tried ip_protocol_version = "1" & ip_protocol_version = "2" didn't change anything.

[abraunegg]

@arnaudlamy
Unfortunately this is not a bug. You have a Docker networking issue that is preventing DNS and/or HTTPS from exiting your Docker environment and accessing the OneDrive API service. Please be mindful of what is a bug and what is not a bug as this should have been opened as a Discussion - as this is what Discussions are for.

Tried ip_protocol_version = "1" & ip_protocol_version = "2" didn't change anything.

This then just proves you have a networking issue that is preventing DNS and/or HTTP from exiting your Docker environment.

Things for you to check:

• Your Docker networking configuration
• The network route being assigned to the OneDrive Docker instance
• Your Firewall rules

Closing this issue as this is not a bug but a local network environment issue.

[arnaudlamy]

Thank you very much for your time and answer. Not sure it's linked since as I detailed, I have no issue to contact internet from another docker running. From the message I see it succeed to contact the Microsoft API since I've got a message from it. Sorry if I didn't understand something.

[abraunegg]

@arnaudlamy

From the message I see it succeed to contact the Microsoft API since I've got a message from it. Sorry if I didn't understand something.

Your message from the application is:

Cannot connect to Microsoft OneDrive Service - Network Connection Issue
ERROR: Microsoft OneDrive API returned an error with the following message:
  Error Message:    Couldn't resolve host name on handle 56034D2C8D90

This means that your environment cannot resolve the required hostname to connect to the OneDrive API correctly.

This means, in your environment, the OneDrive Docker image cannot resolve:

• https://login.microsoftonline.com
• https://graph.microsoft.com

This points to DNS resolution as a problem area for your environment.

So let's step through this in more detail.

1. You are using Ubuntu 22.x (your choice ... however there are way better options out there) based on your kernel version 6.5.0-14-generic
2. What is your Docker version? Did you install Docker from Ubuntu packages (thus getting an old and bug ridden version) or did you install the correct way by using the more up-to-date Docker packages by following: https://docs.docker.com/engine/install/ubuntu/ ?
3. This specific issue is discussed at length here: #2039

The actual issue stems from Ubuntu. Please read: https://pascalroeleven.nl/2021/09/09/ubuntu-21-10-and-fedora-35-in-docker/

Actions for you

1. Re-evaluate your desire to use Ubuntu as your host platform. Why use a platform that locks you into old packages with known bugs and issues under the guise of stability .. when those bugs and issues cause stability problems
2. Uninstall your Docker engine and install the correct way following the Docker instructions from https://docs.docker.com/engine/install/ubuntu/

[arnaudlamy]

thx for all these details and sorry for the opening a non bug.

[abraunegg]

This issue has been automatically locked since there has not been any recent activity after it was closed. Please open a new issue for related bugs.