Comments (2)
We don't have anything on the streams API to search for historical contacts (the streams API is intended for real-time, single agent information), but the Contact search functionality in the administrative website will let you search for historical contacts.
from amazon-connect-streams.
Closing the issue as it's not applicable for the streams API.
from amazon-connect-streams.
Related Issues (20)
- CHANGELOG.md not updated
- Login Issue in Amazon Connect using streams
- Logout the Agent from everywhere HOT 1
- AfterContactWork Status triggers an infinite loop of errors HOT 4
- Incorrect type given for the `connect.Agent.onWebSocketConnectionLost` event handler callback function
- Chat drops after browser refresh HOT 1
- No typedef for connect.core.getEventBus() HOT 1
- Custom Views is not working in Cutsom CCP HOT 2
- SoftPhone/Telemetry Reports & Metrics
- login popup doesnt always open HOT 2
- connect.contact() is not initializing onRefresh() methods for a contact from the previous agent session
- Issue with Amazon Connect Quick Connects functionality HOT 3
- Embedded CCP seems send toogleMute Event when Windows Lost Focus and prevent Mute HOT 4
- [issue] Popping up the Amazon Connect login screen in the connect.core.initCCP() function HOT 3
- Warnings popup when running 3rd party applicaiton locally
- [Question] CCP for device settings HOT 1
- [Errors] When a supervisor is monitoring a call with multi party enabled, if an agent tries to swap or transfer to a quick connect, it fails HOT 4
- contact.onRejected is not available HOT 1
- Feature Request: use setEchoLevel and setLogLevel at the top level to change CCP logs HOT 2
- Agent mute button is stuck and wrongly showing unmute agent when agent is in a conference and silently monitored by a supervisor HOT 3
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