Empty resources in dashborad about cloudstack

[shwstppr]

Thanks @cdfgallo. I guess then this is the same issue as #8950
cc @rohityadavcloud
I'll try to spend some time next week to look into a possible fix. However, I'm not sure right now about setting up SAML authentication for a DomainAdmin role.

[cdfgallo]

[DaanHoogland]

@cdfgallo

• Did you see and exceptions in the logs?
• Do you remember when the user could last see their resources?

as the user still has limits it seems the links are there so it should be possible to repair.

[rohityadavcloud]

@cdfgallo can you open this account in a browser with dev tools, share with us if you see any errors on the devtools/JS console?

[cdfgallo]

Hi @DaanHoogland not in the management logs when the user login. Unfortunately no.

@rohityadavcloud we just completed this test with our client and I'm posting the errors received.

[cdfgallo]

[shwstppr]

@cdfgallo can you please share the full resolution image or share the error? Not sure but for me above-shared images are showing in 512x239px and are not readable

[cdfgallo]

@shwstppr yes, of course! sorry for the bad images.

[shwstppr]

@cdfgallo I assume you've already tried a different browser or used an incognito window. Please try if not already. I was able to partially reproduce the behaviour by corrupting cached project value

[cdfgallo]

@shwstppr yes I confirm that we already tried different browsers and using incognito mode. Unfortunately the issue persists.

[cdfgallo]

@rohityadavcloud @shwstppr
I've been able to reproduce the issue just accessing our infrastructure with an account with domain administrator privilege using external saml2 authentication.
I saw the same errors posted up here in devtools and no error logs in the management server.
Looking at the database I can't see nothing strange on the account.
Thank you,
Fabio