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[Bug][JiraPlugin] Failing on "collectIssues" subtask about incubator-devlake HOT 9 OPEN

ajayesf commented on July 17, 2024 1

[Bug][JiraPlugin] Failing on "collectIssues" subtask

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Comments (9)

dosubot commented on July 17, 2024 2

The Jira plugin is likely failing with a 502 error on the "collectIssues" subtask due to an issue with the API request to Jira. A 502 error typically indicates a bad gateway, meaning the server received an invalid response from an inbound server.

To resolve this issue, you can try the following steps:

Check the API Client Configuration: Ensure that the ApiClient is correctly configured and that the Jira server is reachable.
Verify the JQL Query: The JQL query used in the request might be causing issues. Ensure that the JQL query is correctly formed and does not result in a large dataset that could overwhelm the server.
Reduce Concurrency: The current concurrency level is set to 10. Reducing the concurrency might help if the server is being overwhelmed by too many simultaneous requests.
Check the Response Parser: Ensure that the response parser is correctly handling the responses from Jira.

Here is the relevant code snippet for setting up the API collector and making the request:

err = apiCollector.InitCollector(api.ApiCollectorArgs{
    ApiClient: data.ApiClient,
    PageSize:  data.Options.PageSize,
    UrlTemplate: "agile/1.0/board/{{ .Params.BoardId }}/issue",
    Query: func(reqData *api.RequestData) (url.Values, errors.Error) {
        query := url.Values{}
        query.Set("jql", jql)
        query.Set("startAt", fmt.Sprintf("%v", reqData.Pager.Skip))
        query.Set("maxResults", fmt.Sprintf("%v", reqData.Pager.Size))
        query.Set("expand", "changelog")
        return query, nil
    },
    GetTotalPages: GetTotalPagesFromResponse,
    Concurrency:   10,
    ResponseParser: func(res *http.Response) ([]json.RawMessage, errors.Error) {
        var data struct {
            Issues []json.RawMessage `json:"issues"`
        }
        blob, err := io.ReadAll(res.Body)
        if err != nil {
            return nil, errors.Convert(err)
        }
        err = json.Unmarshal(blob, &data)
        if err != nil {
            return nil, errors.Convert(err)
        }
        return data.Issues, nil
    },
})
if err != nil {
    return err
}
return apiCollector.Execute()

Consider reducing the Concurrency value and verifying the jql query to ensure it is not causing issues. If the problem persists, further investigation into the network and server configurations might be necessary ^[1].

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klesh commented on July 17, 2024

Hi, seems like your JIRA server is down or broken somehow. I think you need to fix your JIRA server and make sure the API can be requested successfully before Apache DevLake can collect data from it.

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