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unicornss avatar unicornss commented on June 26, 2024

Please see if the steps to resolution outlined here #22 help - in terms of connectivity and/or credentials issues.

A detailed log (after removing credentials) would be helpful to debug the issue.

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MushMal avatar MushMal commented on June 26, 2024

@antoniolobefaro, could you please mention whether this is a persistent error? Could you include more logs to see if the SDK retry results in the same error (which in this case a generic timeout). Also, please make sure your device has a network connection and there are no blocking proxies in between.

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antoniolobefaro avatar antoniolobefaro commented on June 26, 2024

Hi,
I checked the rtsp url connection and I had problem with that. after I fixed that problem everything is ok. Now my rtsp streaming is on kinesis video stream.
Thanks

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unicornss avatar unicornss commented on June 26, 2024

Glad to hear that you are able to successfully stream from RTSP url to Kinesis Video Stream.

-SS

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unicornss avatar unicornss commented on June 26, 2024

Hi @antoniolobefaro
It would be great if you could provide us the camera type and the OS version where you are running the streaming from? Thanks -SS

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antoniolobefaro avatar antoniolobefaro commented on June 26, 2024

I deployed the environment in ubuntu 17.04 and I'm able to use the integrated camera and a DLink DCS942L.
The same environment has been deployed on an ARM system (not rpi) and also it is able to stream the DLink camera.
the main difficult is to set the environment configuration, the different libraries (and the correct version), dependencies and path.
@VincTric is working to optimize the video streaming.

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unicornss avatar unicornss commented on June 26, 2024

Thanks @antoniolobefaro
We are revising the install documentation to be easily followed for different OS - MacOS, Ubuntu and in both cases, we want to provide the flexibility to use either build from sources or package managers. There is also a separate document we are working on just for Raspberry PI which will be published soon. If you have any specific notes on ARM installation please let us know.

-SS

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