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shreyasatwork avatar shreyasatwork commented on September 4, 2024

Hello,

Thanks for your question. Can you specify which camera model and firmware are you trying to run the application on?

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ajay-zessta avatar ajay-zessta commented on September 4, 2024

camera model: AXIS M2035-LE Bullet Camera
firmware: 10.12.199

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shreyasatwork avatar shreyasatwork commented on September 4, 2024

Thanks for sharing! Could you try the same with our latest firmware version 11.7.61? (You can find it here - https://www.axis.com/ftp/pub/axis/software/MPQT/M2035-LE/11_7_61/M2035-LE_11_7_61.bin)

Since there are most likely going to be breaking changes involved when there's a stepup in the major version of the firmware.

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pataxis avatar pataxis commented on September 4, 2024

The examples use the latest SDK (1.12) which maps to a latest AXIS OS (11.8).

For older AXIS OS 10.12 versions you can find which SDK version that is compatible to a firmware in compatibility page, in this case ACAP 4.3 release which has ACAP Native SDK tag 1.3.
As can also be seen in the release notes, this example repository had tag 1.3 for that release. Using the versioned SDK and example should hopefully work better.

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