Comments (5)
I suspect this is due to an API timeout. We'd welcome a pull request to fix it if you have some time.
However, I recommend using a Callback
and listing for Events
instead of polling /events
.
from balanced-java.
this is the endpoint that we're seeing 502s on so I think you're correct @remear.
i've got a fix coming for the timeouts but i agree with @remear the callback method is the better way to resolve this and means not having to wait for a fix which is still a few days away.
@jeffreyzupka let us know if you want a hand understanding how callbacks work. https://docs.balancedpayments.com/1.1/api/callbacks/#create-a-callback
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@remear @mjallday Thanks for the response. We already have a task in our backlog to convert to using callbacks, but it's unlikely that it will get started in the next few days. I'll see what I can do about reprioritizing it, though.
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@mjallday We haven't seen this issue in 11 days, so I assume a fix has been deployed?
from balanced-java.
Hey @jeffreyzupka. Nope, nothing's changed on our end. We're almost complete with the internal migration required to fix the issue but I still see 502 timeouts on that endpoint frequently.
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