Comments (2)
Hello @pjain8889,
We need more information to identify the problem.
- What is the exact information you get when scanning?
- Have you tried scanning from the image instead of webcam for these documents?
- Are you scanning sample documents or the real ones?
It would be helpful if you could share document images with us so we can reproduce the problem. You can use Secure upload functionality on our Developer Dashboard to send images in a safe way.
Sincerely,
Vjekoslav
from blinkid-in-browser.
Hi @pjain8889,
Have you managed to solve aforementioned problem?
If not, I would advise you to contact our support at help.microblink.com to get further information.
from blinkid-in-browser.
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from blinkid-in-browser.