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richardvanderpol avatar richardvanderpol commented on May 27, 2024 1

Hi Bropat,

Thanks for the reply, really appreciate it.

After adding again it still did not work, but after that I switched from my second to my first account and that worked like a charm. Switching back to the second account, device found again. No idea why it was not working the first time, but nice! :-)

Thanks again!

Greeting, Richard

from eufy-security-ws.

bropat avatar bropat commented on May 27, 2024

Hi Richard,

thank you.

Regarding your problem, the cause lies in the sharing of the devices. Regardless of whether the device is supported or not, it should still appear as a station or device.
Therefore, I suggest you to share the devices again with admin rights and then try again.

The chime should appear as a station and the doorbell as a device.

from eufy-security-ws.

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