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Bytedesk

Chat as a Service

Language

Introduction

LLM & RAG

  • Customer Service based on LLM && RAG

Large model AI assistant

  • More suitable for team use, one person configuration, for use throughout the company

Online customer service

  • Support multiple channels, multiple routing strategies, and detailed assessment indicators
  • Seating workbench
  • Work order system
  • Seat management
  • Data dashboard
  • manual knowledge base
  • Skill group management
  • Real-time monitoring
  • Announcements
  • sensitive words
  • CRM
  • Report function,
  • Provide customers with integrated customer service workbench services

Social IM

  • friend chat
  • group chat

Enterprise Instant Messaging/IM

  • Multi-level organizational structure
  • role management
  • Permission management
  • Chat record management

Getting Started

# Notice: this repo is still under ative development, 
# many features are not completed or not stable,the docs are not completed
git clone https://github.com/Bytedesk/bytedesk.git
# config file: bytedesk/starter/src/main/resources/application-dev.properties
# use maven && vscode
#
# java --version
# java 17.0.4 2022-07-19 LTS
# 
# mvn --version
# Apache Maven 3.8.4 (9b656c72d54e5bacbed989b64718c159fe39b537)
# OS name: "mac os x", version: "14.2.1", arch: "aarch64", family: "mac"
# 
# protobuf is used to generate java code, you may need to install protobuf on your machine
# protoc --version
# libprotoc 25.3
# 
cd bytedesk
mvn install -Dmaven.test.skip=true
# 
cd starter
mvn spring-boot:run
# 
# local preview:
developer: http://127.0.0.1:9003/dev
web: http://127.0.0.1:9003/
admin: http://127.0.0.1:9003/admin, user/password: [email protected]/admin
agent: http://127.0.0.1:9003/agent, user/password: [email protected]/admin
chat: http://127.0.0.1:9003/chat?org=df_org_uid&t=0&sid=df_ag_uid&
api docs: http://127.0.0.1:9003/swagger-ui/index.html
actuator: http://127.0.0.1:9003/actuator
h2-console: http://127.0.0.1:9003/h2-console, path: ./h2db/weiyuim, user/password: sa/sa

Docs

Preview

Admin

team service ai

Desktop

login chat contact setting
chat-ai chat-cs chat-userinfo

Web Chat

custom button color custom button left custom button margin custom iframe margin
custom iframe width chat full window chat iframe window chat embed window

Chat SDK

Download Client

Contact

License

  • support business usage
  • must not remove trademark && logo info
  • selling, reselling, or hosting Bytedesk IM as a service is a breach of the terms and automatically terminates your rights under the license.
  • 仅支持企业内部员工自用,销售、二次销售或者部署SaaS方式销售需要获得授权,请勿用于非法用途。

bytedesk.com's Projects

bytedesk.com doesn’t have any public repositories yet.

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