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tspoke avatar tspoke commented on May 20, 2024

Hi @Paulika855

Please provide more informations. Give us your code.
How do you try to use authentication ? You need to setup a server endpoint (http) and generate a custom JWT token for use authentication. Please follow the Zendesk Documentation for this : https://developer.zendesk.com/documentation/zendesk-web-widget-sdks/sdks/web/enabling_auth_visitors/

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Paulika855 avatar Paulika855 commented on May 20, 2024

HI @tspoke ,

Thank you for your response.
For JWT token I just generate from https://jwt.io/ with bellow Info:

Screen Shot 2022-02-23 at 8 40 15 AM

Simulator Screen Shot - iPhone 13 Pro Max - 2022-02-23 at 08 31 12

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