_createNotification method not contain the wzrk_pid about clevertap-android-sdk

[darshanclevertap]

Hi @VictorTellez
Were you sending the Push Notification by creating a campaign or directly from the user's profile page on the CleverTap Dashboard?

[WillReyez]

@darshanclevertap I have sent it from: Segments->Find people -> Find by Identity -> Profile -> Push notification. Also I'm using Android 9.

[darshanclevertap]

If you send a Push Notification via the above route you mentioned, we do not send the wzrk_pid key. This key will be present if you send out a Push Notification via our Campaigns.
We use this key to ensure that every push notification that reaches the device is unique. May I ask why are you concerned about this key?

[WillReyez]

@darshanclevertap Because I used your createNotification method, and it didn’t show the notification.
So, I used our own method to create and show notification and used hard-coded key “nt” and “nm” to get title and message. Do you think this is because I use this way
Segments -> Find people -> Find by Identity -> Profile -> Push notification?
The point about this key is that is the one who is check to show the notification when you use
CleverTapAPI.createNotification().

[darshanclevertap]

The point about this key is that is the one who is check to show the notification when you use
CleverTapAPI.createNotification().

The key to check whether the Push Notification is from CleverTap is wzrk_pn and not wzrk_pid i can see in the screenshot provided by you that wzrk_pn is being sent to you

[WillReyez]

@darshanclevertap The check that is not working in CleverTapApi is this one:

if (extras.getString(Constants.WZRK_PUSH_ID) != null) 
static final String WZRK_PUSH_ID = "wzrk_pid";

This is why the notification is not shown.

[darshanclevertap]

@VictorTellez
If you send out a Push Notification using Segments -> Find people -> Find by Identity -> Profile -> Push notification we don't send the wzrk_pid key.
The if statement you have mentioned only checks for the key if present. If it is not present then it proceeds without stopping the flow. I think there is confusion over here regarding why a Push Notification is not showing up on your device. Why don't we take this up on a formal channel? Please write in to us at [email protected] and someone from our support team can get on a call with you and help you with this. Please do mention this Github ticket when you mail to us so that we can take it on priority.

[darshanclevertap]

@VictorTellez Was this resolved from your side?

[kratuldev]

Closing the issue due to inactivity

[TVasundhra1]

Is it possible to get the campaign_name in campaign related push notification.

Specifications:
Android Os 12
CleverTap SDK 4.4.0

Requirements:
Needed this for tracking purpose