Dragging Near Canvas Edge about cloudskew

[mgowing]

I was the reporter of #132. Never got around to getting a video, but here it is.
https://user-images.githubusercontent.com/68403079/103035545-2ade7900-452d-11eb-8db4-b8679e2bc1f1.mp4

[mgowing]

Unfortunately it stopped happening after I deleted the objects, and refreshed the page. I'll export one when it occurs again.

[mithunshanbhag]

Hi @michaelbudney-dc,

Unfortunately, I've been unable to reproduce this issue at my end.

Would you mind sharing the following information?

1. What is your screen/monitor resolution?

2. Would you mind sharing a gif/video of the issue OR exporting the diagram to JSON and sharing it out?

If the diagram contains sensitive information and you'd rather not share it here publicly, please feel free to email it to us at [email protected]. Once again, apologies for the inconvenience.

[mithunshanbhag]

#132 and #127 are likely dupes on this issue.

[michaelbudney-dc]

#132 and #127 are likely dupes on this issue.

I agree, they seem similar, especially #132. At first I thought the drag was trying to snap to a new page.

[mithunshanbhag]

Hi @mgowing. Thanks for the video. Any chance you can send me the exported diagram JSON as well? You can paste a link here or mail it at [email protected]. Would love to take a look.

[mithunshanbhag]

Update: I've just pushed a fix to resolve the following user-reported issues:

• fast mouse movements while dragging/resizing/moving shapes
• diagram freezes

Affected diagrams should auto-heal on page load (and even if your issue isn't resolved, the telemetry data will move us closer to a diagnosis).

At any point, if you're encountering issues, just hit F5.

Note: To load the latest/non-cached version of the app, go to http://app.cloudskew.com and press:

• CTRL + SHIFT + R (on windows/linux)
• CMD + SHIFT + R (on mac)