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andipaetzold avatar andipaetzold commented on August 28, 2024

Hey @tpiros ,

I was able to reproduce your issue in Safari and Brave. Everything seems to work in Google Chrome, so you can use that in the meantime to get unblocked.
We'll work on a fix to make the Cloudinary app work again in Safari.

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andipaetzold avatar andipaetzold commented on August 28, 2024

I did some research and the issue seems to be on Cloudinary's side. Safari blocks cross-site cookies by default and therefore the authentication does not properly work. Here is a three year old thread in their support forum: https://support.cloudinary.com/hc/en-us/community/posts/360006487280-Media-Library-Widget-has-stopped-working

The "solution" is to disable the "Prevent cross-site tracking" setting in Safari. This is obviously not ideal, but I think there is nothing we can change about our app to make this work.

I'd therefore also close this issue.

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