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andipaetzold avatar andipaetzold commented on August 28, 2024 2

Yesterday's fix unfortunately only resolved the issue when selecting and inserting an asset via the checkbox.

Thanks for the bug report, again! We identified the same issue yesterday already and are in contact with Cloudinary to solve this issue. Unfortunately, we cannot fix the bug by updating our app but have to wait for Cloudinary to release a hotfix. Until then, the workaround is to use the checkbox to select and insert assets instead of double-clicking an asset.

I will post an update here as soon as a hotfix has been rolled out.

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andipaetzold avatar andipaetzold commented on August 28, 2024

Hey @isobar-nmutis-mesa ,

thanks for the detailed error report!
We just deployed a new version of the app that should resolve your issue.

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isobar-nmutis-mesa avatar isobar-nmutis-mesa commented on August 28, 2024

Thanks so much - really appreciate it!

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isobar-nmutis-mesa avatar isobar-nmutis-mesa commented on August 28, 2024

Apologies, it seems that this has been mostly resolved; it continues to occur in a different view within the widget. I've added details below but can raise a separate issue if needed. (they're nearly identical to the original)

Describe the bug

The Cloudinary widget is no longer able to insert/associate files into Contentful using the widget's detail view.

To Reproduce

Steps to reproduce the behavior:

  1. Log into Contentful and navigate your Space content
  2. Create or go to an existing entry of a content type that has a field assigned to be handled by the Cloudinary app
  3. Click on "Select or upload file on Cloudinary" to open the Cloudinary widget
  4. Double click into a single file within the Cloudinary media library to access the detail view
  5. Click on "Insert"
  6. Nothing happens; an error is displayed in the developer console (please see screenshot)

Expected behavior

The widget should get dismissed and the Cloudinary image should be inserted/previewed in the corresponding Contentful entry field.

Screenshots

Screen Shot 2021-07-06 at 11 06 39 am

Desktop (please complete the following information):

  • OS: macOS 11.4, Windows 10 Professional (Version 10.0.19043 Build 19043)
  • Browser and version: Chrome 91.0.4472.114 (macOS), Chrome 91.0.4472.124 (Windows 10 Professional)

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andipaetzold avatar andipaetzold commented on August 28, 2024

Good news! Cloudinary released the fix and both insert buttons are working again. 🎉

You might need to refresh the page or clear your cache to get the latest update. If the error persists, please reach out again.

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isobar-nmutis-mesa avatar isobar-nmutis-mesa commented on August 28, 2024

Thanks again, Andi!

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