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Registration Broken? about datbase HOT 16 CLOSED

puppycodes avatar puppycodes commented on June 20, 2024
Registration Broken?

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Comments (16)

joehand avatar joehand commented on June 20, 2024 1

Ya, someone else was having issues too so seems like a bug somewhere. Not sure why I can't reproduce here. We definitely need to show what errors are happening to the form! Related: #630

puppy.codes is a perfectly awesome domain, so it should definitely accept it.

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okdistribute avatar okdistribute commented on June 20, 2024 1

K great, yeah the messages need to be improved!

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joehand avatar joehand commented on June 20, 2024

Hmmm. That error shouldn't affect registration. I just tried in Chrome and it worked. Are you still having issues?

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puppycodes avatar puppycodes commented on June 20, 2024

Yes i'm still unable to register... the only thing I can think of is perhaps registration doesn't recognize some TLD's? My email i'm trying to register is [email protected]

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puppycodes avatar puppycodes commented on June 20, 2024

if its the TLD's maybe we could add a verbose error to the submission form

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puppycodes avatar puppycodes commented on June 20, 2024

haha thanks Joe! ☺️

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joehand avatar joehand commented on June 20, 2024

Added the error message to the form. Let us know what error you're getting and hopefully we can get it fixed. Thanks!

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puppycodes avatar puppycodes commented on June 20, 2024

hehe so...
screen shot 2018-04-24 at 4 35 27 pm
screen shot 2018-04-24 at 4 35 44 pm

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joehand avatar joehand commented on June 20, 2024

LOL. Well, thats confusing!

Looks like there is an account for you: https://datbase.org/puppycodes. Do you recognize what email that gravatar comes from, is that the one you are using? I think we can assume its an error with the login form now.

Curious if the forgot password maybe works? Im pretty confused about what is going on here. I can confirm I can login with my email. But not sure what else to look at. I can dig into the login errors a bit.

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okdistribute avatar okdistribute commented on June 20, 2024

@joehand I think this happens when township adds a user successfully, but the database doesn't (or vice versa)

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puppycodes avatar puppycodes commented on June 20, 2024

@joehand cool! i figured out the email connected to the account and I reset my password, so it seems just we need to differentiate between "this username is already taken" vs "this email is already registered" in terms of errors.

Thanks Again! <3

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puppycodes avatar puppycodes commented on June 20, 2024

Hi, so this is still an issue strangely i can't login with my email. I'm still getting the user does not exist error, but i am able to reset my password without being able to log in after changing it or before.

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joehand avatar joehand commented on June 20, 2024

Are you unable to login with the command line too? Wondering if its a UI/web issue or the API/db issue.

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puppycodes avatar puppycodes commented on June 20, 2024

@joehand I also get "user does not exist" in the cli

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okdistribute avatar okdistribute commented on June 20, 2024

@puppycodes did you resolve the issue?

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puppycodes avatar puppycodes commented on June 20, 2024

@Karissa I realized that my original assumption was probably the issue... an error semantics problem. Maybe it should say something like "username already exists". Strangely i was able to reset my password for the email that wasn't associated with any account (this is still a mystery). But it looks like my username was tied to a different email. I was able to login with that email address and change it to the one I wanted to use. Thanks for your help!

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