Multiple services found in the RUM explorer, despite setting serviceName explicitly about dd-sdk-android

[xgouchet]

Hello @hs-kdhillon ,
On both SDK we send the service name the way you give them to us. But service names are sent as Datadog Tags, and so they are constrained in termes of value. This means that in theory, your service name should follow the same rules:

• Tags can only contains Alphanumeric characters, Underscores, Minuses, Colons, Periods, or Slashes;
• Tags can be up to 200 characters (meaning your service name itself can only have 188 characters)
• Tags are converted to lowercase.

My guess is that some kind of sanitization is perform on your events to conform to those constraints (replacing the space with an underscore).
Also, note that in theory the default serviceName on both platforms (in the latest version of each SDK) should already be your package name.

[hs-kdhillon]

@hs-echkayben This could be the reason for our issue. @xgouchet I will replace the service name conforming to these guidelines and get back to you shortly.

[xgouchet]

Glad to hear that, and yes we'll update the documentation to reflect that

[hs-kdhillon]

Apparently, my counterpart in the iOS department is facing the same issue. Even after explicitly setting the service name, a lower-case ios:_<PACKAGE-NAME> service is showing up.

The default service names for android SDK and iOS SDK are android and iOS respectively. Could it be that these are somehow messing up?

[hs-kdhillon]

@xgouchet I fixed the issue by renaming my service to android:<PACKAGE_NAME>, i.e. by using lowercase a and removing the space. Thank you for your help!

PS: Maybe setServiceName() docs can be updated to mention that the service name has to comply the tags naming convention.