[BUG][WEBJS] - Session not starting about whatsapp-http-api

[allburov]

Hi! Could you run the session with config.debug: True flag in the request and send logs here please 🙏
https://waha.devlike.pro/docs/how-to/sessions/#enable-debug

[5and0]

Used the following to start the session and I am not seeing anything more in addition to above ....

{
"name": "default",
"status": "STARTING",
"config": {
"debug": true
}
}

[allburov]

Just published a new version. 2024.5.1, could you update and test this one?

[5and0]

Same issue sadly ... recreated the container and still seeing the same problem.

[allburov]

Hi! Sorry for asking dump question, but could you try to run a different session, like default2

{
  "name": "default2",
  "config": {
    "proxy": null,
    "webhooks": [
      {
        "url": "https://httpbin.org/post",
        "events": [
          "message",
          "session.status"
        ],
        "hmac": null,
        "retries": null,
        "customHeaders": null
      }
    ],
    "debug": false
  }
}

[5and0]

[ { "name": "default", "status": "STARTING", "config": { "debug": true }, "me": null, "engine": { "engine": "WEBJS" } }, { "name": "default2", "status": "STARTING", "config": { "proxy": null, "webhooks": [ { "url": "https://httpbin.org/post", "events": [ "message", "session.status" ], "hmac": null, "retries": null, "customHeaders": null } ], "debug": false }, "me": null, "engine": { "engine": "WEBJS" } } ]

[5and0]

Still stuck starting ...

[allburov]

What is your country for the phone number and where your server is?

[5and0]

+61, Australia

[allburov]

@5and0 what the /screenshot shows when it's in STARTING status btw, didn't find it in the messages?

[allburov]

Likely relates to #296

[5and0]

[5and0]

That is after it’s been running for a while.. initially I get…

{ "statusCode": 500, "timestamp": "2024-05-04T02:07:33.531Z", "exception": { "stack": "ProtocolError: Protocol error (Page.captureScreenshot): Cannot take screenshot with 0 width.\n at /app/node_modules/whatsapp-web.js/node_modules/puppeteer-core/lib/cjs/puppeteer/common/Connection.js:329:24\n at new Promise (<anonymous>)\n at CDPSessionImpl.send (/app/node_modules/whatsapp-web.js/node_modules/puppeteer-core/lib/cjs/puppeteer/common/Connection.js:325:16)\n at CDPPage._CDPPage_screenshotTask (/app/node_modules/whatsapp-web.js/node_modules/puppeteer-core/lib/cjs/puppeteer/common/Page.js:2591:77)\n at process.processTicksAndRejections (node:internal/process/task_queues:95:5)", "name": "ProtocolError", "originalMessage": "Cannot take screenshot with 0 width.", "message": "Protocol error (Page.captureScreenshot): Cannot take screenshot with 0 width." }, "request": { "path": "/api/screenshot?session=default", "method": "GET", "body": {}, "query": { "session": "default" } }, "version": { "version": "2024.5.1", "engine": "WEBJS", "tier": "PLUS", "browser": "/usr/bin/chromium" } }

[allburov]

Sorry for asking, did you try to completely remove .sessions folder? Or may be connect a new folder, .sessions2

As long as WhatsApp Web itself is loading, nothing we can do here :(

[allburov]

Enough CPU and free Memory, right? Just wanna make sure it's not usual problems :)

[5and0]

Yes. Did both. Will try again tonight. Tried different engine as well.

[5and0]

Enough CPU and free Memory, right? Just wanna make sure it's not usual problems :)

Yes

[allburov]

One more thing to try - using chrome based (not chromium) docker image

https://waha.devlike.pro/docs/how-to/engines/#docker-images

This one:

devlikeapro/whatsapp-http-api-plus:chrome

May be it's some sort of bug in chromium + whatsapp web

[allburov]

@5and0 is the account old one or new? With old one it can have too many messages in it, so syncing takes long (weird tho, we should get some logs there in that case)

[5and0]

@5and0 is the account old one or new? With old one it can have too many messages in it, so syncing takes long (weird tho, we should get some logs there in that case)

Old account, but not even getting to the point of logging in, so not sure how that would impact at this point.

[5and0]

Ok ... got it working with :chrome and version 2024.5.3 ... if I switch back to chromium I notice version is 2024.5.2 even after removing and pulling latest image.

[5and0]

I'm also getting this at the top of the conversation list ...