Invalid Subscription Item ID Causing Sync to Fail about dj-stripe

[stanmattingly]

@arnav13081994 sorry for the delayed response here. We just had another come through that is failing to sync. Here is what the item json looks like:

{ amount: -20807, amount_excluding_tax: -20807, currency: 'usd', description: 'Unused time on Basic after 26 Jan 2023', discount_amounts: [ { amount: 0, discount: 'di_1MUcN9BrbFy7JWmB6zU6YBv7' } ], discountable: False, discounts: [], id: 'il_1MUcN9BrbFy7JWmBGWNb4Zt9', invoice_item: 'ii_1MUcN9BrbFy7JWmBCYdLtzTl', object: 'line_item' }

In the same error stack, the api is returning that the invoice is not existent as well. This is 100% related to proration line items that stripe automatically generates.

[arnav13081994]

@dustinblanchard Turns out the root cause of this issue is that the SubscriptionItems referred in the JSON are actually deleted and hence the sync was failing as it should have. Raised a PR to just ignore such errors so at least the sync will no longer fail.

[dustinblanchard]

@jleclanche Any thoughts here? If there is an easy way to identify these special Subscription Items, @stanmattingly and I can potentially work on a PR.

[jleclanche]

Very difficult to say without access to the stripe account.

[arnav13081994]

@stanmattingly What dj-stripe version are you on?

[stanmattingly]

@arnav13081994 We are on 2.8.3

[arnav13081994]

@stanmattingly Not able to reproduce this issue. Please share the SubscriptionItem json if possible. It might be some case that we might have missed.

[mikedom]

I'm getting a sync failure as well from any event that is attached to a customer that changed their subscription (so there is a proration amount). The error from dj-stripe is:

InvalidRequestError at /stripe/webhook/<wh_id>/
Request req_<req_id>: Invalid subscription_item id: si_<si_id>

Some of the data looks like:
       "object": "line_item",
            "amount": -917,
            "amount_excluding_tax": -917,
            "currency": "usd",
            "description": "Unused time on <product> after 11 Dec 2023",

I'm using version 2.8.3

[dustinblanchard]

@arnav13081994 @jleclanche

We've ended up monkey patching StripeModel._stripe_object_to_line_items to ignore any with "unused time" in the description. This feels like a hacky approach but we couldn't find anything else to key off of.

        @classmethod
        def presshook_stripe_object_to_line_items(
            cls, target_cls, data, invoice, api_key=djstripe_settings.STRIPE_SECRET_KEY
        ):
            lines = data.get("lines")
            if not lines:
                return []

            lineitems = []
            for line in lines.auto_paging_iter():
                # Skip line items that cause errors from proration
                if "unused time" in line.get("description", "").lower():
                    continue

                if invoice.id:
                    save = True
                    line.setdefault("invoice", invoice.id)

                else:
                    # Don't save invoice items for ephemeral invoices
                    save = False

                line.setdefault("customer", invoice.customer.id)
                line.setdefault("date", int(dateformat.format(invoice.created, "U")))

                item, _ = target_cls._get_or_create_from_stripe_object(
                    line, refetch=False, save=save, api_key=api_key
                )
                lineitems.append(item)

            return lineitems

        StripeModel._stripe_object_to_line_items = presshook_stripe_object_to_line_items