Comments (14)
i ran hijack this from the logger folder. i turned on mark all issues to be fixed. once i click fix it starts down the long list of things to fix and it stops working on: keyboard stopped working for a few minutes and i wasnt able to copy or screenshot where it hangs up at. it was like hkkey something msedge autorun i think
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i tired to provide enough information. after the fix im sure ill have to reinstall windows. i install it every day almost so it might be a few days before the hacker will allow me to get back on line
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ok i go to bed now. thank you for taking the time to try and help me. noone would help me for 12 years i deal with this. i throw away matbe 125 computers in the past. i cant afford to buy any more
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Hello,
i turned on mark all issues to be fixed
Nothing worse could have been done. Windows re-install is the better decision in this case.
There are no obvious signs of infection in logs.
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@misty913 never ever mark all checkboxes in HiJackThis! It is not antivirus. You damaged OS. To recover the damage, you may try press "Main menu", "Backups" and restore everything.
We can't provide help if you're ignoring the instructions. First of all: don't do anything without suggestion of helper. It is written in our general rules. Also, we don't need extra logs which we didn't request.
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The action you did here - we didn't give you the instruction to do it.
To recover from what you did:
- Run HiJackThis
- Press button "Backups"
- mark all checkboxes
- Press "Restore" button.
Anyway, our helper said "There are no obvious signs of infection in logs.".
Also, according to your description it looks like the normal behaviour of Windows.
If you have a specific issue and it is suspected to be malware related, please, give us a screenshot.
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