Comments (12)
@dlopes7 Could you help out here maybe?
from dynatrace-api.
The port check extension is working fine on the same cluster, but seeing above error for Ping extension, could you please check and help me at the earliest
Thanks
from dynatrace-api.
I don't know a ton about extensions, but if it can't find a module, I'd assume that it's not deployed on the ActiveGate properly.
Did you deploy the right zip file? Is it maybe corrupted?
from dynatrace-api.
I am doing it on Linux server and yes the Extension is deployed on the Activegate under path:
"/opt/dynatrace/remotepluginmodule/plugin_deployment"
Today I tried to deploy the same extension on different AG on the same cluster and it works, looks like its issue with the Active Gate, is there any location i can look for the logs on the not working AG? Weird part is the other extensions are working on this AG
from dynatrace-api.
Here's the troubleshooting page. Right at the top it tells you where to find logs: https://www.dynatrace.com/support/help/extend-dynatrace/extensions/troubleshooting/troubleshoot-extensions/
from dynatrace-api.
dynatrace.environment_v1
is packaged in the extension for both the ping and port extensions.
So, I'm not sure how it could be missing unless it's corrupted. I'm assuming you tried redownloading the zip and redeploying it on both the cluster and AG?
from dynatrace-api.
@myieye
yes i re done all the steps but same results, not sure how to proceed from here
from dynatrace-api.
I've reached out to several developers now. Will let you know when I learn anything.
from dynatrace-api.
@tushargks this is likely an issue with different extensions using the same dynatrace
package in different versions.
Make sure you have all synthetic extensions (ping, port, dns) on the latest version on that AG, the latest version uses the same dynatrace
package version.
Also when troubleshooting this please take a look at the plugin logs, and maybe attach the exception here. You would have seen a stacktrace that indicates that the ping extension is trying to import code from another extension.
from dynatrace-api.
This works, thanks you!
Could you let me know what directory i can find the plugin logs, i did check under /var/log/dynatrace but no plugin directory available to check the logs
from dynatrace-api.
@dlopes7 Thanks for the help!!
@tushargks As stated on the troubleshooting page, the logs should be in /var/lib/dynatrace/remotepluginmodule/log/remoteplugin
from dynatrace-api.
Closing as @tushargks's problem has been solved by using the most current version of all extensions so that there aren't conflicting dependency versions.
from dynatrace-api.
Related Issues (20)
- The property 'scheduleIntervalInSeconds' must not be null or empty HOT 4
- In file: dynatrace-api/ExcelExport/dt-excel.py, column_cells[0].column should be column_cells[0].column_letter HOT 1
- TypeError: must be unicode, not str HOT 1
- Error(Expecting value: line 6 column 1 (char 5)) HOT 3
- Activegate Proxy not working HOT 4
- DNS third-party monitor AG extension doesn't send events
- [Third-party synthetic] image URLs don't work
- [Third-party synthetic] Port check - events are sent before test results are sent/monitor is created
- [Third-party synthetic] Port/Ping/DNS check, only option is to alert on the first failure HOT 14
- Dynatrace Synthetic plugin DNS/Port/Ping no error condition handling HOT 1
- [Third-party synthetic] Port check AG-extension breaks if "Test target host" is unreachable
- [AWS Cloudwatch] No test result returned.Error: Protocol error (Runtime.callFunctionOn): Target closed error HOT 4
- Ping and Port extensions continually open a new problem every hour. HOT 5
- ping monitoring from multiple Locationg HOT 3
- AWS Cloudwacth - Dynatraces HOT 3
- Failed in the extension DNS - Failed executing the DNS test: Text input is malformed HOT 4
- dynatrace_ third-party-port_check error HOT 1
- Dynatrace operator failing to fetch the Token to rollout the oneagent installation in kubernets
- Only first line checked when using pattern match in third party commands SSH HOT 1
Recommend Projects
-
React
A declarative, efficient, and flexible JavaScript library for building user interfaces.
-
Vue.js
🖖 Vue.js is a progressive, incrementally-adoptable JavaScript framework for building UI on the web.
-
Typescript
TypeScript is a superset of JavaScript that compiles to clean JavaScript output.
-
TensorFlow
An Open Source Machine Learning Framework for Everyone
-
Django
The Web framework for perfectionists with deadlines.
-
Laravel
A PHP framework for web artisans
-
D3
Bring data to life with SVG, Canvas and HTML. 📊📈🎉
-
Recommend Topics
-
javascript
JavaScript (JS) is a lightweight interpreted programming language with first-class functions.
-
web
Some thing interesting about web. New door for the world.
-
server
A server is a program made to process requests and deliver data to clients.
-
Machine learning
Machine learning is a way of modeling and interpreting data that allows a piece of software to respond intelligently.
-
Visualization
Some thing interesting about visualization, use data art
-
Game
Some thing interesting about game, make everyone happy.
Recommend Org
-
Facebook
We are working to build community through open source technology. NB: members must have two-factor auth.
-
Microsoft
Open source projects and samples from Microsoft.
-
Google
Google ❤️ Open Source for everyone.
-
Alibaba
Alibaba Open Source for everyone
-
D3
Data-Driven Documents codes.
-
Tencent
China tencent open source team.
from dynatrace-api.