. about essentials

[mbax]

Full quotes below, but you said "I would’ve paid for the assistance"
Strange that you say this when you weren't willing to pay for ShopGUIPlus at all.

Nobody here has interest in supporting servers that probably contain malicious code, infected as consequence of the server admin's choices, nor interest in supporting people who make those choices.

@IsanMedia wrote:

Type of bug

Other unexpected behaviour

/ess dump all output

Dude banned me over him getting irritated about explaining something.

Error log (if applicable)

No response

Bug description

I find it redundant to ban people that are being respectful, that are only asking for help on something you guys designed. Like if I built this myself I’d understand how to do everything but I didn’t make this. So I shouldn’t be expected to understand the ins and outs of the plugin the same way the creators would.

Steps to reproduce

1. Join the discord
2. Ask for help
3. Get banned when the moderator doesn’t feel like helping or the mod feels like helping you would be too much effort.

Expected behaviour

Actual assistance. I would’ve paid for the assistance but dude didn’t give me any chance to offer.

Actual behaviour

Got banned for using the discord as it was intended

Additional Information

Discord Username XxdcredxX

@IsanMedia also wrote:

After this situation I’m not going to be using this plugin anymore, it’s like being kicked down just to get kicked down again. Terrible customer service and that comes from someone who specializes in customer service.

Just terrible. What’s the point of making a help discord channel to just ban the people asking for legitimate help.

[IsanMedia]

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[IsanMedia]

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[IsanMedia]

[IsanMedia]

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[mbax]

Now what.
Who’s the jerk and who’s the victim.
Have the day you deserve.

I'm glad you chose to support the plugin dev! That's great news. Doesn't change the fact your server log showed that the jar running on the server was from one of those sketchy leak sites.

So far I'm having a pretty great day, thanks. Some quality conversations with wonderful people, a cookie, trying a fun new dinner recipe, and later I'm going to watch a movie!

[IsanMedia]

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[IsanMedia]

But I have a feeling you’re one of those people that have to have the last word regardless so I’m ending this correspondence here. I’ve said what I’ve had too, and provided my evidence. I’ve made my peace.

[mbax]

I’ve been supportive of them, I pay and have paid for everything I got. I don’t believe that one bit I think your blowing a big show up to look like your in the right. But to drag the people with money through the dirt doesn’t seem fair either, over something so trivial, and without any questions or anything? Like know about the situation your talking about before you start assuming things on the situation.

Here is an assumption-free description of what happened:

1. Server shown to be using "pirated" plugins.
2. User banned for piracy.

No assumptions required.

But I have a feeling you’re one of those people that have to have the last word regardless so I’m ending this correspondence here. I’ve said what I’ve had too, and provided my evidence. I’ve made my peace.

Claiming to make peace in the same message that contains a dig at the person you're replying to is a quality ending to this ridiculous ticket. Have a great weekend!

edit: User immediately replied to this, after declaring to end their messages above and making a dig at people looking to have the last word. 🤣

[IsanMedia]

Yeah I disproved that literally just now, But OK.
Let’s just ignore the cold hard truth…