SMTP Issue about cachet

[LilTrublMakr]

I have the email address set up through mailgun, yes. As far as them getting approved to be sent, looking at the logs, I see no indication that they are even making it that far.

[sedan07]

@athornfam2 under the directory you've installed Cachet there should be a directory called storage if you could see if the file: storage/logs/laravel.log has any useful info on the cause the error. Look for the start of stack trace and pop it on here.

[LilTrublMakr]

I am also having a problem with mail. I am able to get my settings set, but whenever I try to send a test email or add a subscriber, I get a 500 error.

Log for sending a test email: https://pastebin.com/nkk1tuZt
Log for adding a subscriber: https://pastebin.com/BqqJSb2Z

[sedan07]

@LilTrublMakr just to double check, the email address(s) approved on mailgun to send emails from is the same one Cachet is trying to send as?

[athornfam2]

@athornfam2 under the directory you've installed Cachet there should be a directory called storage if you could see if the file: storage/logs/laravel.log has any useful info on the cause the error. Look for the start of stack trace and pop it on here.

https://pastebin.com/eQ5X6Up2

[athornfam2]

I have the email address set up through mailgun, yes. As far as them getting approved to be sent, looking at the logs, I see no indication that they are even making it that far.

For me, as soon as I add all the necessary information back into the Mail section on the WWW page it reverts all information back to log/testing like it doesn't even keep the data. When I manually put the information into mailgun it crashes the entire app.

[LilTrublMakr]

Yeah, still getting nowhere. I have tried using SMTP and Mailgun, and test mode and all of them result in a 500 error when sending a test. I know that Mailgun should work because I use it in multiple other applications and it works. I think the 500 is throwing before the email can even make it to Mailgun because I am not seeing any logs in Mailgun that it is making it that far.

[LilTrublMakr]

Ok... So the settings don't save from within Cachet... I had to change the environment variables in docker to get them to stick. Switching from "mailgun" to "smtp" worked for me. I am able to send test emails and add subscribers now.

[athornfam2]

Ok... So the settings don't save from within Cachet... I had to change the environment variables in docker to get them to stick. Switching from "mailgun" to "smtp" worked for me. I am able to send test emails and add subscribers now.

Where would you change that under a vanilla linux install? /var/www/html/cachet

[LilTrublMakr]

Are you using Docker?

If you aren't: ls -a to see if .env is in there. If it is, use a text editor like nano to edit it with sudo nano .env.

If you are using Docker, edit your docker file or docker-compose file to change it.

[athornfam2]

Are you using Docker?

If you aren't: ls -a to see if .env is in there. If it is, use a text editor like nano to edit it with sudo nano .env.

If you are using Docker, edit your docker file or docker-compose file to change it.

So, that's where my original issue came from. When I manually change the .env file it crashes with the image in my first post.

[LilTrublMakr]

Did you restart the container after making the edit? Maybe even make the edit with the container stopped?

[pavog]

I discussed this issue in the upstream repo at #4260 and filed a pr to fix it #4261.