can't add media about foogallery

[bradvin]

Thanks for logging this issue @hmswarnau

what browser are you using? And is there any javascript errors on the page?

[hmswarnau]

I'm using firefox and ie (win 8.1 64-bit notebook) and safari (ipad).
There is no javascript error.

best regards

Am 27.08.2014 um 19:18 schrieb bradvin [email protected]:

Thanks for logging this issue @hmswarnau

what browser are you using? And is there any javascript errors on the page?

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[mathetos]

Hi there, I do support for FooPlugins. I just downloaded that theme (2.1.12) and tested with FooGallery 1.1.8. both with the Theme Extras plugin activated and deactivated, and was able to add media and publish and embed into a post/page both times without an issue. There must be something else going on in your install. I'm not sure how to help further without being able to reproduce the problem. @bradvin Any other thoughts?

[bradvin]

ye - next step would be for us to login to your site and try to debug the issue live.
@hmswarnau is the site live? would you give us access?

You can do so securely via this page : http://fooplugins.com/support/support-creds-submission/

[hmswarnau]

ok

📶 Von unterwegs gesendet

Am 28.08.2014 um 17:40 schrieb bradvin [email protected]:

ye - next step would be for us to login to your site and try to debug the issue live.
@hmswarnau is the site live? would you give us access?

You can do so securely via this page : http://fooplugins.com/support/support-creds-submission/

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[hmswarnau]

I gave access to You some days ago.
Could You find out something?

Best regards

📶 Von unterwegs gesendet

Am 28.08.2014 um 17:40 schrieb bradvin [email protected]:

ye - next step would be for us to login to your site and try to debug the issue live.
@hmswarnau is the site live? would you give us access?

You can do so securely via this page : http://fooplugins.com/support/support-creds-submission/

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[bradvin]

I have logged into your site and looked into the problem. It appears that for some reason, your images are returning from the media manager UI with no thumbnail size, and that is why nothing is being added to your gallery. I have opened a question on stack exchange trying to get some help from the community, as I cannot reproduce the issue on my side : http://wordpress.stackexchange.com/questions/160225/media-manager-selectection-state-does-not-have-thumbnail-size

[hmswarnau]

thank you, bradvin.
Meanwhile i did the update to wp 4.0.
The behavior is the same, i can't add media to the foogallery.

Best regards

Am 05.09.2014 um 15:36 schrieb bradvin [email protected]:

I have logged into your site and looked into the problem. It appears that for some reason, your images are returning from the media manager UI with no thumbnail size, and that is why nothing is being added to your gallery. I have opened a question on stack exchange trying to get some help from the community, as I cannot reproduce the issue on my side : http://wordpress.stackexchange.com/questions/160225/media-manager-selectection-state-does-not-have-thumbnail-size

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[hmswarnau]

Hi,

i did a new installation :-(( but now it works :-))
Thank you for your support.

Best regards
Hms_Warnau

Am 05.09.2014 um 15:36 schrieb bradvin [email protected]:

I have logged into your site and looked into the problem. It appears that for some reason, your images are returning from the media manager UI with no thumbnail size, and that is why nothing is being added to your gallery. I have opened a question on stack exchange trying to get some help from the community, as I cannot reproduce the issue on my side : http://wordpress.stackexchange.com/questions/160225/media-manager-selectection-state-does-not-have-thumbnail-size

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[smola]

I experienced the same problem. It was caused by uploading images when php5-gd was not installed. Any image uploaded after installed php5-gd works.