new feature: real time interface with Freshdesk about fresh-samples

[subwiz]

We still don't have support for this API. We are evaluating the possibility of building this. Will keep you posted on the progress.

[ssword62]

I haven't heard anything yet. any news or plan about this feature?
Thanks

[sudhircirra]

We still don't have support for this API. I would suggest you to log a ticket in Freshdesk's support system or by sending an email to [email protected]. This way, you would be automatically informed of any updates related to your request.

[rohit-eddy]

We have included this API as part of the new generation v2.0 APIs - http://developer.freshdesk.com/api/#list_all_tickets. The updated_since filter will enable you to get only the tickets that you need. It's still in beta, but you can try it out and see if it meets your needs.

[sudhircirra]

API V2 is now GA. List all tickets API with updated_since filter is now available. For more info, please see http://developer.freshdesk.com/api/#list_all_tickets.