[Page Footer] Add Contact Support and Feedback CTAs about sentry-docs

[souredoutlook]

@a-hariti Here's how it shows up in Firefox:

AFAICT our application wouldn't have access to this request for a few reasons:

• it's being made from an iframe
• PerformanceObserver doesn't register this event either

I'm in talks with Zendesk about either getting themselves removed from the tracker list (unlikely) or modifying their widget to use the hostmapped URL - which would not be blocked (the same resource is available at support.sentry.io for example)

We've been experimenting with the following:

• make a request for the resource and observe if it fails
• if it fails render a link or alter the behaviour of the click event to open a new tab with the request submission form

Seems to be an alright UX.

Happy to chat through this live some time! would be nice to meet :)

[lizokm]

@a-hariti - This has been approved by our legal team so we can go ahead and add it after we're done implementing the new UI. Their only stipulation was to add a script that ensures that no cookies are being dropped. Here's what they said:

If we have the following script loaded before the widget script it will prevent trackers from being dropped:

<script type="text/javascript"> window.zESettings = { cookies: false }; </script>

[getsantry]

Assigning to @getsentry/support for routing ⏲️

[getsantry]

Routing to @getsentry/product-owners-docs for triage ⏲️

[a-hariti]

We might be able to work around the tracker blocking by proxying the script through our domain?

[souredoutlook]

The issue with proxying the script through our domain is that the script itself is making requests for additional resources at the blocked domain

[a-hariti]

We can install a service worker to intercept the requests and proxy them

Not sure if it would kick in before the ad blocker though

[a-hariti]

I think opening a new tab could work as an alternative if it's not subject to blocking itself

The first two options both take control away from us and would probably delay the implementation indefinitely

[souredoutlook]

@lizokm as a stop gap I think adding the content to the footer and opening help.sentry.io in a new tab would be a great first step.

If we get the go ahead from Security to use the widget - it can be run cookie-less here by using the config setting outlined here: https://developer.zendesk.com/api-reference/widget/settings/#cookies