An error occured within the plugin about grafana-zabbix

[NotTheRealAdam]

I have not been able to fix this, unfortunately.
I may start looking at pulling a copy of this plugin and trying to dedicate some time looking at fixing this.
If anyone else is interested hmu

[jadezi]

I just tried and it has been successful.
You need to add the plugin directory to the system variable PATH

[NotTheRealAdam]

Any update here?

[gustavogurg]

Having the same issue. Did any of you guys manage to fix it somehow?

[XavierMace]

We've also started seeing this issue out of the blue.

Grafana 10.3.3, 10.4.2
Plugin: 4.4.8
Grafana OS: RHEL 8.9
Zabbix Servers: 6.4.10, 6.4.13, 7.0.0beta2

Plugin installed/updated via the CLI. We've got 3 separate Zabbix datasources running different Zabbix versions as noted above and they're all affected. Reinstalling the plugin had no effect.

Only error in /var/log/grafana/grafana.log:

logger=context userId=22 orgId=1 uname="redacted" t=2024-04-24T13:13:13.937151263-07:00 level=error msg="Internal server error" error="[plugin.downstreamError] client: failed to call resources: [plugin.unavailable] plugin unavailable" remote_addr=...** traceID=

[gustavogurg]

Im very insterested as the issue persists here. Please if you find any way around it let us know.

[XavierMace]

I found another post on here reporting the same error and a user provided this response:

i've found the solution, and the cause.
on my side it was because the system is hardened and the mount option on /var/lib was set to noexec.
if you got this error try to change the Plugin path of grafana, i set mine on /srv/ and it work perfectly

I can confirm that was my issue as well. After moving the plugins to /opt/grafana in my case, all was well.

[NotTheRealAdam]

My instance is windows but ill take a look!

[NotTheRealAdam]

Well, I took a look and for my Windows Instance this doesnt help!

[NotTheRealAdam]

I am gonna drop all my troubleshooting here as I try to figure out the issue -
All a personal lab enviroment.

Logs -
logger=context userId=1 orgId=1 uname=admin t=2024-04-26T20:15:28.7769404+01:00 level=error msg="Internal server error" error="[plugin.downstreamError] client: failed to call resources: [plugin.unavailable] plugin unavailable" remote_addr=10.16.192.26 traceID=
logger=context userId=1 orgId=1 uname=admin t=2024-04-26T20:15:28.7769404+01:00 level=error msg="Request Completed" method=POST path=/api/datasources/1/resources/zabbix-api status=500 remote_addr=10.16.192.26 time_ms=25 duration=25.0811ms size=116 referer=http://10.16.192.26:3000/connections/datasources/edit/edhr4ihh140e8a handler=/api/datasources/:id/resources/* status_source=downstream
logger=context userId=1 orgId=1 uname=admin t=2024-04-26T20:17:19.0722269+01:00 level=error msg="Internal server error" error="[plugin.downstreamError] client: failed to call resources: [plugin.unavailable] plugin unavailable" remote_addr=10.16.192.26 traceID=
logger=context userId=1 orgId=1 uname=admin t=2024-04-26T20:17:19.0722269+01:00 level=error msg="Request Completed" method=POST path=/api/datasources/1/resources/zabbix-api status=500 remote_addr=10.16.192.26 time_ms=2 duration=2.0007ms size=116 referer=http://10.16.192.26:3000/connections/datasources/edit/edhr4ihh140e8a handler=/api/datasources/:id/resources/* status_source=downstream
logger=context userId=1 orgId=1 uname=admin t=2024-04-26T20:17:32.6890599+01:00 level=error msg="Internal server error" error="[plugin.downstreamError] client: failed to call resources: [plugin.unavailable] plugin unavailable" remote_addr=10.16.192.26 traceID=
logger=context userId=1 orgId=1 uname=admin t=2024-04-26T20:17:32.6900589+01:00 level=error msg="Request Completed" method=POST path=/api/datasources/1/resources/zabbix-api status=500 remote_addr=10.16.192.26 time_ms=1 duration=1.4446ms size=116 referer=http://10.16.192.26:3000/connections/datasources/edit/edhr4ihh140e8a handler=/api/datasources/:id/resources/* status_source=downstream
logger=context userId=1 orgId=1 uname=admin t=2024-04-26T20:17:42.8111232+01:00 level=error msg="Internal server error" error="[plugin.downstreamError] client: failed to call resources: [plugin.unavailable] plugin unavailable" remote_addr=10.16.192.26 traceID=
logger=context userId=1 orgId=1 uname=admin t=2024-04-26T20:17:42.8111232+01:00 level=error msg="Request Completed" method=POST path=/api/datasources/1/resources/zabbix-api status=500 remote_addr=10.16.192.26 time_ms=1 duration=1.9982ms size=116 referer=http://10.16.192.26:3000/connections/datasources/edit/edhr4ihh140e8a/ handler=/api/datasources/:id/resources/* status_source=downstream
logger=plugins.update.checker t=2024-04-26T20:19:39.7576469+01:00 level=info msg="Update check succeeded" duration=5.4518341s
logger=cleanup t=2024-04-26T20:19:40.4677575+01:00 level=info msg="Completed cleanup jobs" duration=8.8311269s

[NotTheRealAdam]

Spent a good 1 hour on this and couldnt get it fixed 👎

[NotTheRealAdam]

Anyone have any luck with the Windows version of this?

[NotTheRealAdam]

I guess this one is going to die out?

[jadezi]

Have you tried adding the directory of the plugin to the system environment variable？

[NotTheRealAdam]

Have you tried adding the directory of the plugin to the system environment variable？

I have but are you able to provide this for a windows installation in case I have done something wrong.

[NotTheRealAdam]

Ah, I was looking within Grafana itself :|

[NotTheRealAdam]

Ill give this a try and come back to you.

[NotTheRealAdam]

I can confirm, tha got that work.
Very odd that was the fix.
@jadezi answer is correct. I shall close this with this comment now.

Thank you to the community for assisting with this.