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horrorho avatar horrorho commented on August 10, 2024

Hi there. Http/1.1 Service Unavailable, the server doesn't want to talk to you about that request. I'd initially just wait and try again in a few hours time.

I'm not sure how it would be related to a directory path issue. You can try downloading your backup closer to the root folder of the drive. If the iCloud backup has deeply nested directories/ long paths you can hit the file path limit if you also download into a nested directory/ long path.

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horrorho avatar horrorho commented on August 10, 2024

If it persists, let me know and I'll talk you through configuring logs so we can see what's going on in a bit more detail.

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LittlePonyta avatar LittlePonyta commented on August 10, 2024

Yeah, probably a network issue, but it is strange because it first download and then always stops at the same file and then give that error. Thanks anyways

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horrorho avatar horrorho commented on August 10, 2024

File data is stored on third party servers. If a file contains a reference to server that's experiencing issues then, as you describe, it will continue to fail until that server sorts itself out.

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