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MuralikrishnaM avatar MuralikrishnaM commented on August 11, 2024

Hello team can you please respond, does it has any problem?

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sathipal avatar sathipal commented on August 11, 2024

@MuralikrishnaM, Were you able to add the device manually? have you tried? Also, can you give us more hint on the API that you are using to add the device? Also the parameters.

The exception is thrown when the Authentication token is invalid. I can verify with the team based on the details that you give.

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MuralikrishnaM avatar MuralikrishnaM commented on August 11, 2024

I could be able to add the device manually, I spent lot of time on the other day, but it started working from this morning on its own.
I am running this java class "SampleBulkAPIOperations.java", which throwed error last night, and was working fine from today morning.
The properties that iam using are:
id = iotf-service
Organization-ID = s5arrk
Authentication-Method = apikey
API-Key = a-s5arrk-iowpabseo3
Authentication-Token = ysvL-FuzNGaM8vGcPP

I wanted to know how frequently we can expect this behavior?

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miketran78727 avatar miketran78727 commented on August 11, 2024

@MuralikrishnaM Is this still a problem? If not, could we close this issue?

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miketran78727 avatar miketran78727 commented on August 11, 2024

@sathipal I think we can close this issue now. I have not seen this issue in any of our testings.

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sathipal avatar sathipal commented on August 11, 2024

yup, let us close this issue.

@MuralikrishnaM, Please reopen if you see the issue again.

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