[BUG] immich_microservices Error: ffprobe exited with code 1 permission denied about immich

[alextran1502]

Your upload location UPLOAD_LOCATION=/mnt/immich/library, can you check the permission of that path?

[entnx-01]

Indeed I missed that configuration. Its changed now to /mnt/photo/immich/library but the error persists.

I tried refreshing the library and regenerating metadata / thumbnails.

Beside the original error there seems to be another one complaining about an unsupported image format:

immich_microservices | [Nest] 7 - 01/09/2024, 2:28:48 PM ERROR [JobService] Unable to run job handler (thumbnailGeneration/generate-jpeg-thumbnail): Error: Input file contains unsupported image format immich_microservices | [Nest] 7 - 01/09/2024, 2:28:48 PM ERROR [JobService] Error: Input file contains unsupported image format immich_microservices | at Sharp.toFile (/usr/src/app/node_modules/sharp/lib/output.js:89:19) immich_microservices | at MediaRepository.resize (/usr/src/app/dist/infra/repositories/media.repository.js:40:14) immich_microservices | at MediaService.generateThumbnail (/usr/src/app/dist/domain/media/media.service.js:117:44) immich_microservices | at process.processTicksAndRejections (node:internal/process/task_queues:95:5) immich_microservices | at async MediaService.handleGenerateJpegThumbnail (/usr/src/app/dist/domain/media/media.service.js:104:28) immich_microservices | at async /usr/src/app/dist/domain/job/job.service.js:113:37 immich_microservices | at async Worker.processJob (/usr/src/app/node_modules/bullmq/dist/cjs/classes/worker.js:394:28) immich_microservices | at async Worker.retryIfFailed (/usr/src/app/node_modules/bullmq/dist/cjs/classes/worker.js:581:24) immich_microservices | [Nest] 7 - 01/09/2024, 2:28:48 PM ERROR [JobService] Object: immich_microservices | { immich_microservices | "id": "1c22c5e6-3e43-446a-ab82-a9a34a3dcbb0" immich_microservices | }

btw. I also tried to start with a fresh installation a few days ago, so its not a version upgrade issue or something like that.