Pictures recently added to external library cannot be dowloaded form the app about immich

[alextran1502]

Hmm, so only files from the external library won't have the extension. Let me check

[etnoy]

I have pushed a fix. Those who are affected, please run a refresh all files job after the fix is merged

[tiltshiftfocus]

For those experienced with database queries, if you are still encountering issues with the latest update even after refreshing the files, you can use this query to update the assets table with the required file extension:

UPDATE assets SET "originalFileName" = CONCAT("originalFileName",SUBSTRING("originalPath" FROM '\..*')) WHERE "originalFileName" NOT LIKE '%.%';

Please make a backup to assets table before doing the above query.
After the query, pull to refresh twice on the mobile app for the timeline to rebuild to see the changes.

[alextran1502]

Can you share the photos that cannot be downloaded, so that we can troubleshoot?

[panoskpv]

I do not think it is related to the photos because this happened with photos taken from two different phones at the same period. Older photos taken with same phones and previously uploaded have no issues.

[alextran1502]

Hello, just to aid in troubleshooting, having the trouble asset will help us a lot better

[panoskpv]

This is an example of photo with this issue. Also when i try to share these photos through the app the file name in the app selection pop up does notinclude extension.

[alextran1502]

Can you help zip the file up? When I tried to open the image, GitHub doesn't let me

[tiltshiftfocus]

I would like to add that I am having this issue as well on both iOS and Android.
On iOS, sharing a photo results in no extension while on Android, I get a .deploy extension.

An analysis from mine on the database shows that in the assets table, data in originalFileName column are missing the extensions and this seems to happen from version 1.98 onwards.

[alextran1502]

@tiltshiftfocus Thank you for the data point. So the file itself doesn't have an extension, and they are in the immich's database?

[tiltshiftfocus]

@alextran1502 The file itself has extension as updated from external library. They include JPG, HEIC, MOV, etc as seen below under originalPath:

But the extensions are missing in the originalFileName column:

I have checked on older entries before 9 March, and the extensions are there:

This issue should have some relation to #7781 .

[alytidae]

Hi! I just started using immich today as an application to view my photos. I followed this guide (https://immich.app/docs/features/libraries /) to connect external libraries. But I have the same problem as you. If I upload a photo via the immich web version, then everything works fine for me and the photo is displayed correctly, but if I connect an external library, I can see the files, but they are all gray (there is no image on them). I can see the information about the file and all files from the external library do not have an extension. I think that's why immich can't display them.

[tiltshiftfocus]

I have pushed a fix. Those who are affected, please run a refresh all files job after the fix is merged

I just tried in the newest version with this fix. Performing refresh all files didn't fix the extensions. Did I miss anything?

[panoskpv]

I still have the same problem after refreshing. I run all stack using docker. When i connect to the database and run above command i get "relation assets does not exist". Any ideas?

[etnoy]

My bad, even a force refresh does not re-read the filename, only timestamps.

[panoskpv]

I still have the same problem after refreshing. I run all stack using docker. When i connect to the database and run above command i get "relation assets does not exist". Any ideas?

After connecting to the database it worked. I am noob in databases. Thank you for the solution.

[tiltshiftfocus]

My bad, even a force refresh does not re-read the filename, only timestamps.

In the very least, future assets are now updated correctly 👍🏻.

[susovit]

I did Install the latest version and did force refresh all external library. However the new photos are still showing up without extension and also cannot download via mobile app. We can see the downloaded file from the web app is ok. But mobile app still fails to download. Also info shows no file extension.

Download From web is ok.

Download error occurs from app.

File info (no extension)

File name while sharing from app.

[etnoy]

Yes, it appears that the file extension is not reloaded even on force refresh. Sorry! I'll reopen it until we've fixed it.

[etnoy]

This is now solved in the latest version. Rescan the library and the file name will be automatically be corrected.

Please verify that this works for you, I'll close this bug in the meantime