[Bug]: Built-in general chunker cannot keep one Q&A record per chunk for DOCX, and the parser-config "Delimiter" field is silently dropped

#20496 · open · 3 comments

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Simonqujian78

### Self Checks - [x] I have searched for existing issues [search for existing issues](https://github.com/infiniflow/ragflow/issues), including closed ones. - [x] I confirm that I am using English to submit this report ([Language Policy](https://github.com/infiniflow/ragflow/issues/5910)). - [x] Non-english title submitions will be closed directly ( 非英文标题的提交将会被直接关闭 ) ([Language Policy](https://github.com/infiniflow/ragflow/issues/5910)). - [x] Please do not modify this template :) and fill in all the required fields. ### RAGFlow workspace code commit ID 14bb02ee4584c1ab18f0c722c48beecd6bbf9860 — the commit that v1.0.0-rc1 points to. (This deployment is a Docker image install, not a source checkout; the container's /ragflow/VERSION is v1.0.0-rc1, and all file paths and line numbers below were verified against that tag.) ### RAGFlow image version v1.0.0-rc1 — swr.cn-north-4.myhuaweicloud.com/infiniflow/ragflow:v1.0.0-rc1 (image ID c51ce53db953), CPU image. ### Other environment information ```Markdown - Hardware parameters: Windows 11 workstation, Docker Desktop (WSL2 backend), single node - OS type: Windows - Others: docker compose stack (MySQL / Elasticsearch / MinIO / Redis). knowledgebase.parser_id = general, knowledgebase.pipeline_id = NULL, document.pipeline_id = NULL. Test document is DOCX. Document structure used in the report — a Q&A export where one record spans 5 Word paragraphs: 383 paragraphs total (307 non-empty, 76 empty separators) 76 records, each starting with "问:" 73 records = 5 paragraphs, 3 records = 6 paragraphs paragraph layout per record: 问:… / 名  称:… / 发布日期:… / 答:… / (blank) ``` ### Actual behavior [ragflow-issue-delimiter-qa-chunking.md](https://github.com/user-attachments/files/32882986/ragflow-issue-delimiter-qa-chunking.md) ### Expected behavior 1. A delimiter entered in the parser-config "Delimiter" field should be persisted to the location the chunker actually reads (GeneralChunker:SixApplesFall.delimiters), so the setting has an effect. 2. For a DOCX whose records each span several paragraphs, it should be possible to produce one chunk per record — and the chunk boundary should not depend on the record's character/token length. ### Steps to reproduce ```Markdown 1. Create a file with N records, each formatted as several paragraphs, e.g.: 问:<question> 名  称:<name> 发布日期:<date> 答:<answer> <empty paragraph> (76 records → 383 paragraphs; see "Other environment information") 2. Upload it to a knowledge base whose parser_id is general, and parse it. → N is not reproduced; you get chunks that cut across records. 3. To see Defect 1, open the parser config for the knowledge base (or the document), type a delimiter into the Delimiter field and save, then inspect the DB: SELECT parser_config FROM document WHERE name = '<file>'; → no top-level delimiter key is written. Minimal repro of Defect 1 at unit level (no server needed): import { normalizeParserConfig } from './src/hooks/parser-config-utils'; normalizeParserConfig({ delimiter: '`问:`' }); // actual: {} // expected: { 'GeneralChunker:SixApplesFall': { delimiters: ['问:'] } } ``` ### Additional information elated - PR #17723 — "fix: align pipeline delimiter chunking". Source of the current contract: bare (non-backtick) delimiters are hints that are merged by token size; a backtick delimiter is a hard split. - Issue #18552 (closed) — the same semantics on the pre-rewrite Python path: "naive_merge 'custom delimiter' branch silently bypasses chunk_token_num". The Go implementation carried that behaviour over (see bare_delimiter_test.go). Worth noting for this report: capping custom-delimiter segments by chunk_token_num would not fix the Q&A case, because what is needed here is for the delimiter to group several paragraphs into one chunk, not to cap them. - PR #20473 (closed, 2026-09-30) — a .docx one-chunk regression in the Python _build_cks path. Different symptom, but it shows the DOCX path has been moving around. - Issue #5682 — changing delimiters in the knowledge base does not affect already-parsed chunks. Suggested fix for Defect 1 Re-home the flat delimiter in normalizeParserConfig(), using the same string → list parsing the backend uses for legacy values (ParseDelimiterField, which understands the backtick syntax), for example: if (delimiter !== undefined && delimiter !== null) { scoped['GeneralChunker:SixApplesFall'] = { ...(scoped['GeneralChunker:SixApplesFall'] as Record<string, any> | undefined), delimiters: parseDelimiterField(delimiter), // '`问:`' -> ['问:'] }; } and update parser-config-utils.test.ts so it asserts the re-homing instead of not.toHaveProperty('delimiter'). Suggested fix / design question for Defect 2 The chunker's unit for DOCX is the paragraph, so a delimiter can only split, never group. For record-oriented DOCX (Q&A, FAQ, log-style exports) what is needed is a record boundary, not a split point: consecutive paragraphs should be accumulated into one unit and flushed when the delimiter matches, producing one chunk per record regardless of length. Two options: - make the built-in general DOCX path treat a custom (backtick) delimiter as a grouping/record boundary rather than a split point, or - provide an equivalent of the qa parser for multi-paragraph DOCX records (today qa targets CSV/spreadsheet input). Workaround currently used Pre-processing the DOCX so that one record becomes a single paragraph (using <w:br/> for the intra-record line breaks) makes the custom-delimiter path behave as expected. If anyone from the team wants to reproduce, that variant of the same document is easy to produce and I can attach it.

Comments

Simonqujian78

Please refer to #20497

dosubot[bot]

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What changed is how the frontend handles that gap. At the v1.0.0-rc1 commit, `normalizeParserConfig` returned `delimiter` untouched as a flat key, so it reached the API and the backend then ignored it, as #20497 describes. <!-- Dosu Comment Footer --> *To reply, just mention [@dosu](<https://go.dosu.dev/dosubot?utm_source=github&utm_medium=bot-comment&utm_campaign=github-comment-footer-20260415&utm_content=reply-with-mention&utm_term=infiniflow%2Fragflow>).* --- Docs are dead. Just use [Dosu](https://dosu.dev?utm_source=github&utm_medium=bot-comment&utm_campaign=github-comment-footer-20260415&utm_content=static-docs-tagline&utm_term=infiniflow%2Fragflow). 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Harsh23Kashyap

Claiming for fix. Plan: add a "prefix-greedy merge" mode to the GeneralChunker that, when an active delimiter is backtick-wrapped, groups consecutive paragraphs whose stripped text starts with the delimiter's inner content (capped by chunk_token_size). This produces one chunk per logical Q&A record — the format the user described (76 records → 76 chunks, each starting with `问:`) — instead of one chunk per paragraph (the current 275-chunk shred). — Harsh23Kashyap