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iojw avatar iojw commented on June 18, 2024

@Lucky97 Do you have any particular example of this? The tool says that it is taken/reserved, meaning that even if there is no account associated with an email, it may still be reserved by the platform itself because e.g. it is a keyword

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Lucky97 avatar Lucky97 commented on June 18, 2024

@Lucky97 Do you have any particular example of this? The tool says that it is taken/reserved, meaning that even if there is no account associated with an email, it may still be reserved by the platform itself because e.g. it is a keyword

sir i check my own email i don't have Pinterest account in my email.. but your tool said email taken.. how that possible? can you please check

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fastfire avatar fastfire commented on June 18, 2024

@Lucky97 Do you have any particular example of this? The tool says that it is taken/reserved, meaning that even if there is no account associated with an email, it may still be reserved by the platform itself because e.g. it is a keyword

sir i check my own email i don't have Pinterest account in my email.. but your tool said email taken.. how that possible? can you please check

I too have encountered the same problem. I tried with my email (socialscan -a [email protected]), which is not associated with a Pinterest account. Socialscan does not show Pinterest as available in the output. The same problem also appears to be with Github.

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Lucky97 avatar Lucky97 commented on June 18, 2024

sir any update?

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iojw avatar iojw commented on June 18, 2024

@fastfire @Lucky97 Thanks for the reports. I've checked again and the tool is still working correctly,

I am quite sure that your emails show up as used because you already have an associated Facebook / Google account that has been linked to Pinterest. Try logging in to Pinterest using your email and it should show this.

As for GitHub, yes there was indeed an issue which I've just fixed. It'll be patched in the next update. Thanks for raising it!

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Lucky97 avatar Lucky97 commented on June 18, 2024

@fastfire @Lucky97 Thanks for the reports. I've checked again and the tool is still working correctly,

I am quite sure that your emails show up as used because you already have an associated Facebook / Google account that has been linked to Pinterest. Try logging in to Pinterest using your email and it should show this.

As for GitHub, yes there was indeed an issue which I've just fixed. It'll be patched in the next update. Thanks!

sir when i try to reset my password pintreset said no account in this email.. and i also check my facebook and google account i dont login with gmail or facebook.. don't know why i got this error i think pintreset is update in my country. i make new fresh email and check in your tool.. tool said email taken.. how that possible ?

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iojw avatar iojw commented on June 18, 2024

@Lucky97 Would you be OK with sharing an example of such an email? That would make it easier to check what the issue is. Yes this could be due to a different version being served based on your location.

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Lucky97 avatar Lucky97 commented on June 18, 2024

@Lucky97 Would you be OK with sharing an example of such an email? That would make it easier to check what the issue is. Yes this could be due to a different version being served based on your location.

please check this.. this is my fresh new email.. i didnot use this email in facebook or pintreset but your tool said its taken on pintreset how that posibile please i need help how to fix this ? check this screenshort https://i.imgur.com/VbQ3X1L.png

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fastfire avatar fastfire commented on June 18, 2024

@fastfire @Lucky97 Thanks for the reports. I've checked again and the tool is still working correctly,
I am quite sure that your emails show up as used because you already have an associated Facebook / Google account that has been linked to Pinterest. Try logging in to Pinterest using your email and it should show this.
As for GitHub, yes there was indeed an issue which I've just fixed. It'll be patched in the next update. Thanks!

sir when i try to reset my password pintreset said no account in this email.. and i also check my facebook and google account i dont login with gmail or facebook.. don't know why i got this error i think pintreset is update in my country. i make new fresh email and check in your tool.. tool said email taken.. how that possible ?

thank you @iojw, now GitHub is ok, for Pinterest instead I tried with a newly created email address and according to the tool it is already used.

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fastfire avatar fastfire commented on June 18, 2024

@fastfire @Lucky97 Thanks for the reports. I've checked again and the tool is still working correctly,
I am quite sure that your emails show up as used because you already have an associated Facebook / Google account that has been linked to Pinterest. Try logging in to Pinterest using your email and it should show this.
As for GitHub, yes there was indeed an issue which I've just fixed. It'll be patched in the next update. Thanks!

sir when i try to reset my password pintreset said no account in this email.. and i also check my facebook and google account i dont login with gmail or facebook.. don't know why i got this error i think pintreset is update in my country. i make new fresh email and check in your tool.. tool said email taken.. how that possible ?

thank you @iojw, now GitHub is ok, for Pinterest instead I tried with a newly created email address and according to the tool it is already used.

image

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Lucky97 avatar Lucky97 commented on June 18, 2024

@Lucky97 Would you be OK with sharing an example of such an email? That would make it easier to check what the issue is. Yes this could be due to a different version being served based on your location.

please check this.. this is my fresh new email.. i didn't use this email in facebook or pintreset but your tool said its taken on pintreset how that posibile please i need help how to fix this ? check this screenshort https://i.imgur.com/VbQ3X1L.png

i have tried changing different ips like singapore, usa, uk but it didn't work, facing same problem. please sir check this and update

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iojw avatar iojw commented on June 18, 2024

thank you @iojw, now GitHub is ok, for Pinterest instead I tried with a newly created email address and according to the tool it is already used.

I'm unable to reproduce this issue even with a new email. Could you try socialscan [email protected] -p pinterest and tell me your output? This appears as available for me so just to confirm if we are having different results even with the same input.

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Lucky97 avatar Lucky97 commented on June 18, 2024

socialscan [email protected] -p pinterest

i have same error Taken/Reserved,

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fastfire avatar fastfire commented on June 18, 2024

thank you @iojw, now GitHub is ok, for Pinterest instead I tried with a newly created email address and according to the tool it is already used.

I'm unable to reproduce this issue even with a new email. Could you try socialscan [email protected] -p pinterest and tell me your output? This appears as available for me so just to confirm if we are having different results even with the same input.

This is the output from my host (from Germany):

image

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iojw avatar iojw commented on June 18, 2024

For me (Southeast Asia) and on the Travis jobs (US), the email is shown as available so this confirms that we are getting different results with the same query, perhaps due to location (related to #17).

I’ll have to think about how we can test and manage different versions of platforms being served to different users. In the meantime, using a VPN should help you get around this.

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Lucky97 avatar Lucky97 commented on June 18, 2024

VPN

i try many vpns but not working how can i fix this?

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Lucky97 avatar Lucky97 commented on June 18, 2024

sir any update?

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Lucky97 avatar Lucky97 commented on June 18, 2024

sir ?

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Lucky97 avatar Lucky97 commented on June 18, 2024

For me (Southeast Asia) and on the Travis jobs (US), the email is shown as available so this confirms that we are getting different results with the same query, perhaps due to location (related to #17).

I’ll have to think about how we can test and manage different versions of platforms being served to different users. In the meantime, using a VPN should help you get around this.

bro i'm waiting for your reply

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fastfire avatar fastfire commented on June 18, 2024

Hi, now the same thing happens with Spotify. All email accounts that are given as input to socialscan appear registered with the service.

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iojw avatar iojw commented on June 18, 2024

@Lucky97 No updates currently for Pinterest

@fastfire I'm unable to reproduce what you're facing locally... I'm able to get query both available and unregistered emails for Spotify. Try using a VPN if possible? Feel free to create a new issue for this too.

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Lucky97 avatar Lucky97 commented on June 18, 2024

@Lucky97 No updates currently for Pinterest

@fastfire I'm unable to reproduce what you're facing locally... I'm able to get query both available and unregistered emails for Spotify. Try using a VPN if possible? Feel free to create a new issue for this too.

ok sir i'm waiting for new updates.
thanks for reply

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iojw avatar iojw commented on June 18, 2024

Could one of you run the latest version of socialscan with the --debug flag and provide the output?

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Lucky97 avatar Lucky97 commented on June 18, 2024

--debug

not working for me.. Taken/Reserved i try with new created email but your tool said Taken/Reserved

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fastfire avatar fastfire commented on June 18, 2024

@iojw sure, you can find output here: https://we.tl/t-G5HbT7bxZN

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iojw avatar iojw commented on June 18, 2024

@fastfire I believe that displays the correct result for Pinterest (available)? Could you provide the debug output for a email that should be available but is shown as taken?

@Lucky97 You need to update to the latest version

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Lucky97 avatar Lucky97 commented on June 18, 2024

@fastfire I believe that displays the correct result for Pinterest (available)? Could you provide the debug output for a email that should be available but is shown as taken?

@Lucky97 You need to update to the latest version

yes i have latest version

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iojw avatar iojw commented on June 18, 2024

@Lucky97 It should show 1.4.1 when you run socialscan --version. If so, run socialscan with the --debug flag for an email with a wrong result and link the ouput here.

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iojw avatar iojw commented on June 18, 2024

Closing for now since there's no update. Feel free to comment with the debug output if you stll face the issue.

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