v2023.9.0: Blank screen about jitsi-meet-electron

[csett86]

We can roll-back to electron 25, then we loose the wayland screensharing fixes of electron 26 (electron/electron#39111, as the backport of that is not yet merged in electron 25: electron/electron#39710), but regain basic functionality with Fedora and Arch, I guess.

The renderer crash is tracked upstream as electron/electron#39775, so I will revert and only upgrade to electron 26 once the renderer crash is fixed

[saghul]

Can you please open the console with Ctrl + Shift + J and paste the output here please?

[mindo]

@saghul That shortcut does not work, but I was able to open the Console using f12 and then change to it.
I get these messages and then disconnect.

app.js:2 action persist/PERSIST @ 10:41:01.008 app.js:2 prev state Object app.js:2 action Object app.js:2 next state Object app.js:2 action persist/REHYDRATE @ 10:41:01.012 app.js:2 prev state Object app.js:2 action Object app.js:2 next state Object app.js:2 action @@router/LOCATION_CHANGE @ 10:41:01.017 app.js:2 prev state Object app.js:2 action Object app.js:2 next state Object app.js:2 action Symbol(START_ONBOARDING) @ 10:41:01.116 app.js:2 prev state Object app.js:2 action Object app.js:2 next state Object

[saghul]

Can you press F5 so it restarts and check the output then?

[mindo]

I get these error messages:
action persist/PERSIST @ 11:28:37.243 app.js:2 prev state {navbar: {…}, onboarding: {…}, recentList: {…}, router: {…}, settings: {…}} app.js:2 action {type: 'persist/PERSIST', register: ƒ, rehydrate: ƒ} app.js:2 next state {navbar: {…}, onboarding: {…}, recentList: {…}, router: {…}, settings: {…}, …} app.js:2 action persist/REHYDRATE @ 11:28:37.247 app.js:2 prev state {navbar: {…}, onboarding: {…}, recentList: {…}, router: {…}, settings: {…}, …} app.js:2 action {type: 'persist/REHYDRATE', payload: {…}, err: undefined, key: 'root'} app.js:2 next state {navbar: {…}, onboarding: {…}, recentList: {…}, router: {…}, settings: {…}, …} app.js:2 action @@router/LOCATION_CHANGE @ 11:28:37.252 app.js:2 prev state {navbar: {…}, onboarding: {…}, recentList: {…}, router: {…}, settings: {…}, …} app.js:2 action {type: '@@router/LOCATION_CHANGE', payload: {…}} app.js:2 next state {navbar: {…}, onboarding: {…}, recentList: {…}, router: {…}, settings: {…}, …} app.js:2 action Symbol(START_ONBOARDING) @ 11:28:37.339 app.js:2 prev state {navbar: {…}, onboarding: {…}, recentList: {…}, router: {…}, settings: {…}, …} app.js:2 action {type: Symbol(START_ONBOARDING), section: 'welcome-page'} app.js:2 next state {navbar: {…}, onboarding: {…}, recentList: {…}, router: {…}, settings: {…}, …}

[saghul]

Hum so that's no error at all. I'll try to repro from Linux, seems to be working ok on macOS here.

[mindo]

@saghul I don't have access do a macOS machine, but I just tested on a Windows10 VM and it works, so it appears to be an issue with Linux.

[saghul]

Thanks for checking!

[saghul]

I am unable to reproduce this on Arch :-/

[q-b]

Confirmed, I use jitsi from flathub on Ubuntu 20.04, same behavior (blank screen after a few secondes, no click needed)

[saghul]

Please test with our builds to avoid confusion, the Flatpak build is a 3rd party build.

[q-b]

Same with AppImage from here

❯ ./jitsi-meet-x86_64.AppImage        
11:17:44.401 › Checking for update
MESA-INTEL: warning: Performance support disabled, consider sysctl dev.i915.perf_stream_paranoid=0

libva error: vaGetDriverNameByIndex() failed with unknown libva error, driver_name = (null)
11:17:44.600 › Generated new staging user ID: d834ad73-b03b-58e6-b9db-bf3c3d0dc528
11:17:45.943 › Update for version 2023.9.0 is not available (latest version: 2023.9.0, downgrade is disallowed).
11:17:45.944 › checkForUpdatesAndNotify called, downloadPromise is null
[14604:0908/111748.902077:ERROR:gl_surface_presentation_helper.cc(260)] GetVSyncParametersIfAvailable() failed for 1 times!
[14604:0908/111752.161131:ERROR:gl_surface_presentation_helper.cc(260)] GetVSyncParametersIfAvailable() failed for 2 times!

Firefox is working fine though...

[saghul]

Can you try and get the main window console logs?

[q-b]

Found this issue on electron : electron/electron#32760

The FreeTube/NixOS issue seems to have the same behaviour (white screen)

[saghul]

I can check later again, but I think I saw the same error but it worked for me...

[q-b]

❯ ELECTRON_ENABLE_LOGGING=true ./jitsi-meet-x86_64.AppImage 
12:08:19.435 › Checking for update
MESA-INTEL: warning: Performance support disabled, consider sysctl dev.i915.perf_stream_paranoid=0

libva error: vaGetDriverNameByIndex() failed with unknown libva error, driver_name = (null)
[19366:0908/120819.581266:WARNING:sandbox_linux.cc(393)] InitializeSandbox() called with multiple threads in process gpu-process.
[19324:0908/120819.661768:WARNING:bluez_dbus_manager.cc(247)] Floss manager not present, cannot set Floss enable/disable.
[19324:0908/120820.210267:INFO:CONSOLE(2)] "%c action %cpersist/PERSIST %c@ 12:08:20.208 color: gray; font-weight: lighter; color: inherit; color: gray; font-weight: lighter;", source: file:///tmp/.mount_jitsi-ITPkup/resources/app.asar/build/app.js (2)
[19324:0908/120820.210302:INFO:CONSOLE(2)] "%c prev state color: #9E9E9E; font-weight: bold [object Object]", source: file:///tmp/.mount_jitsi-ITPkup/resources/app.asar/build/app.js (2)
[19324:0908/120820.210325:INFO:CONSOLE(2)] "%c action     color: #03A9F4; font-weight: bold [object Object]", source: file:///tmp/.mount_jitsi-ITPkup/resources/app.asar/build/app.js (2)
[19324:0908/120820.210339:INFO:CONSOLE(2)] "%c next state color: #4CAF50; font-weight: bold [object Object]", source: file:///tmp/.mount_jitsi-ITPkup/resources/app.asar/build/app.js (2)
[19324:0908/120820.210356:INFO:CONSOLE(2)] "console.groupEnd", source: file:///tmp/.mount_jitsi-ITPkup/resources/app.asar/build/app.js (2)
[19324:0908/120820.213017:INFO:CONSOLE(2)] "%c action %cpersist/REHYDRATE %c@ 12:08:20.212 color: gray; font-weight: lighter; color: inherit; color: gray; font-weight: lighter;", source: file:///tmp/.mount_jitsi-ITPkup/resources/app.asar/build/app.js (2)
[19324:0908/120820.213029:INFO:CONSOLE(2)] "%c prev state color: #9E9E9E; font-weight: bold [object Object]", source: file:///tmp/.mount_jitsi-ITPkup/resources/app.asar/build/app.js (2)
[19324:0908/120820.213041:INFO:CONSOLE(2)] "%c action     color: #03A9F4; font-weight: bold [object Object]", source: file:///tmp/.mount_jitsi-ITPkup/resources/app.asar/build/app.js (2)
[19324:0908/120820.213049:INFO:CONSOLE(2)] "%c next state color: #4CAF50; font-weight: bold [object Object]", source: file:///tmp/.mount_jitsi-ITPkup/resources/app.asar/build/app.js (2)
[19324:0908/120820.213069:INFO:CONSOLE(2)] "console.groupEnd", source: file:///tmp/.mount_jitsi-ITPkup/resources/app.asar/build/app.js (2)
[19324:0908/120820.227234:INFO:CONSOLE(2)] "%c action %c@@router/LOCATION_CHANGE %c@ 12:08:20.219 color: gray; font-weight: lighter; color: inherit; color: gray; font-weight: lighter;", source: file:///tmp/.mount_jitsi-ITPkup/resources/app.asar/build/app.js (2)
[19324:0908/120820.227280:INFO:CONSOLE(2)] "%c prev state color: #9E9E9E; font-weight: bold [object Object]", source: file:///tmp/.mount_jitsi-ITPkup/resources/app.asar/build/app.js (2)
[19324:0908/120820.227299:INFO:CONSOLE(2)] "%c action     color: #03A9F4; font-weight: bold [object Object]", source: file:///tmp/.mount_jitsi-ITPkup/resources/app.asar/build/app.js (2)
[19324:0908/120820.227319:INFO:CONSOLE(2)] "%c next state color: #4CAF50; font-weight: bold [object Object]", source: file:///tmp/.mount_jitsi-ITPkup/resources/app.asar/build/app.js (2)
[19324:0908/120820.227334:INFO:CONSOLE(2)] "console.groupEnd", source: file:///tmp/.mount_jitsi-ITPkup/resources/app.asar/build/app.js (2)
[19324:0908/120820.265180:INFO:CONSOLE(2)] "%c action %cSymbol(START_ONBOARDING) %c@ 12:08:20.263 color: gray; font-weight: lighter; color: inherit; color: gray; font-weight: lighter;", source: file:///tmp/.mount_jitsi-ITPkup/resources/app.asar/build/app.js (2)
[19324:0908/120820.265233:INFO:CONSOLE(2)] "%c prev state color: #9E9E9E; font-weight: bold [object Object]", source: file:///tmp/.mount_jitsi-ITPkup/resources/app.asar/build/app.js (2)
[19324:0908/120820.265249:INFO:CONSOLE(2)] "%c action     color: #03A9F4; font-weight: bold [object Object]", source: file:///tmp/.mount_jitsi-ITPkup/resources/app.asar/build/app.js (2)
[19324:0908/120820.265269:INFO:CONSOLE(2)] "%c next state color: #4CAF50; font-weight: bold [object Object]", source: file:///tmp/.mount_jitsi-ITPkup/resources/app.asar/build/app.js (2)
[19324:0908/120820.265281:INFO:CONSOLE(2)] "console.groupEnd", source: file:///tmp/.mount_jitsi-ITPkup/resources/app.asar/build/app.js (2)
[19324:0908/120820.265295:INFO:CONSOLE(2)] "%c action %cSymbol(SET_ACTIVE_ONBOARDING) %c@ 12:08:20.264 color: gray; font-weight: lighter; color: inherit; color: gray; font-weight: lighter;", source: file:///tmp/.mount_jitsi-ITPkup/resources/app.asar/build/app.js (2)
[19324:0908/120820.265307:INFO:CONSOLE(2)] "%c prev state color: #9E9E9E; font-weight: bold [object Object]", source: file:///tmp/.mount_jitsi-ITPkup/resources/app.asar/build/app.js (2)
[19324:0908/120820.265322:INFO:CONSOLE(2)] "%c action     color: #03A9F4; font-weight: bold [object Object]", source: file:///tmp/.mount_jitsi-ITPkup/resources/app.asar/build/app.js (2)
[19324:0908/120820.265333:INFO:CONSOLE(2)] "%c next state color: #4CAF50; font-weight: bold [object Object]", source: file:///tmp/.mount_jitsi-ITPkup/resources/app.asar/build/app.js (2)
[19324:0908/120820.265347:INFO:CONSOLE(2)] "console.groupEnd", source: file:///tmp/.mount_jitsi-ITPkup/resources/app.asar/build/app.js (2)
12:08:20.801 › Update for version 2023.9.0 is not available (latest version: 2023.9.0, downgrade is disallowed).
12:08:20.802 › checkForUpdatesAndNotify called, downloadPromise is null
Renderer process crashed - see https://www.electronjs.org/docs/tutorial/application-debugging for potential debugging information.
[19366:0908/120823.875895:ERROR:gl_surface_presentation_helper.cc(260)] GetVSyncParametersIfAvailable() failed for 1 times!

[csett86]

Hmmm, really strange, I see it working fine with Ubuntu 22.04 (Wayland)

[dutty5]

Same issue here (white screen in a few seconds after the start, no click needed) on Fedora 38 (wayland), both with Flatpak version and AppImage downloaded from here (version 2023.9.0). Any solution? Thanks.

[user@fedora ~]$ /usr/local/bin/jitsi-meet-x86_64.AppImage 18:16:10.626 › Checking for update 18:16:17.703 › Update for version 2023.9.0 is not available (latest version: 2023.9.0, downgrade is disallowed). 18:16:17.704 › checkForUpdatesAndNotify called, downloadPromise is null [123974:0909/181618.380991:ERROR:gl_surface_presentation_helper.cc(260)] GetVSyncParametersIfAvailable() failed for 1 times!

[csett86]

This is very strange, I tried to reproduce why the renderer crashes for all of you, but no luck (Fedora 38, Wayland, in VirtualBox). Both AppImage and flatpak work fine. Maybe something with the graphics driver (as its software rendering inside VirtualBox...)

[dutty5]

This is very strange, I tried to reproduce why the renderer crashes for all of you, but no luck (Fedora 38, Wayland, in VirtualBox). Both AppImage and flatpak work fine. Maybe something with the graphics driver (as its software rendering inside VirtualBox...)

I'm not sure if ever something crashes at all. In my previous post on the screenshot the Jitsi-meet screen is already blank but no crash or error reported in the command line in the background Terminal window.

I run pretty stock Fedora 38 Gnome on physical machine Lenovo X1 Nano with Intel graphics. No nvidia drivers involved.

[q-b]

Intel iGPU here aswell (I can check the driver used if required)

[cedricroijakkers]

Chiming in here, I can reproduce the issue too. I've tried installing the binary builds, or building Jitsi myself.

Environment:
Arch Linux, GNOME, X11, Intel GPU

Already tried deleting all local cache, issue persists.

Rolled back to 2023.7.2, issue is gone.

[adolfintel]

Same issue here on Arch, but building with electron25 instead of 26 fixes it.

[cedricroijakkers]

Same issue here on Arch, but building with electron25 instead of 26 fixes it.

Can confirm that this works. The following patch to the PKGBUILD file makes the application work again as a quick workaround:

diff --git a/PKGBUILD b/PKGBUILD
index d8edf5e..a27d8f4 100644
--- a/PKGBUILD
+++ b/PKGBUILD
@@ -13,11 +13,11 @@ license=('Apache')
 conflicts=('jitsi-meet-electron-bin'
            'jitsi-meet-electron')
 replaces=('jitsi-meet-electron')
-_electron_pkg="electron26"
+_electron_pkg="electron25"
 depends=('gtk3'
          'libxss'
          'nss'
-         "${_electron_pkg}>=26")
+         "${_electron_pkg}>=25")
 makedepends=('coreutils'
              'git'
              'python'

[arjanoosting]

Ferdium had the same issue and rolled back to 25

[saghul]

Does installing the "vainfo" package solve it for those affected?

[adolfintel]

@saghul nope

[saghul]

@csett86 Since 25 is still supported how about a downgrade?

[saghul]

SGTM!

[csett86]

FYI: Released v2023.9.1 with the downgrade just now