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Source not found error_2 about jitsu HOT 5 CLOSED

teenwolf99 avatar teenwolf99 commented on June 1, 2024
Source not found error_2

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Comments (5)

kg-emid avatar kg-emid commented on June 1, 2024 1

Had same error on clean install. In my case it was because redis did not contain any records with information about streams. I've called /api/admin/fast-store-refresh endpoint (from there) to refresh redis store and it fixed my problem
Maybe it'll help you as well

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absorbb avatar absorbb commented on June 1, 2024

Hi!
@teenwolf99 adding browser write key to the Stream and JitsuProvider must solve this issue.
Have you used writeKey with curl? It is strange if it worked without it.

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teenwolf99 avatar teenwolf99 commented on June 1, 2024

@absorbb We tried adding the write key to the stream and it didn't solve the issue.

image

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vklimontovich avatar vklimontovich commented on June 1, 2024

@teenwolf99 what's the error message now?

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vijayk2018 avatar vijayk2018 commented on June 1, 2024

@vklimontovich

thank you for the suggestion, facing same issue, tried your suggestion, here is the error message

when i tried with host

{
"ok": false,
"error": "Source not found for {"ingestType":"browser","domain":"XXXXXXXXXXXXXXX"}"
}

When i tried with host and write key combination

{
"ok": false,
"error": "Source not found for {"ingestType":"browser","writeKey":"YYYYYYYYYYYYY","domain":"XXXXXXXXXXXXXXXXXXXX"}"
}

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