I'm an Technical Account Manager at AWS. I'm a graduate of AWS' TechU program and am 3x AWS certified. I have a strong foundation of knowledge around AWS cloud services and the cloud ecosystem.

I'm a graduate of Lambda School's web development program, where I learned software development and CS fundamentals by working in teams to build real world projects. I have over 10 years experience in customer service and management. Over that time I've developed critical-thinking, organizational, and communication skills.

Check out my portfolio 🌐 https://www.josemario.me/

• Built front-end views using ReactJS, Redux, and Sass with fully responsive design
• Following Infrastructure-as-Code model using Terraform, CircleCI for CI/CD
• Leveraged The Movie DB's API to deliver movie and television data to the front-end
• Utilized AWS Services: S3, CloudFront, Route 53, Certificate Manager

• Portfolio website with detailed information about my projects and work history
• Built front-end views using React and Sass with fully responsive design
• Using AWS S3, CloudFront,API Gateway, Lambda w/Python, DynamoDB, Route 53, Certificate Manager
• Terraform for Infrastructure-as-Code, and CircleCI for CI/CD

• Created home and about pages using React, Sass, and accounting for responsiveness design
• Built user dashboard functionality in React while considering user requirements

• Work with customers of all sizes to execute on the Enterprise Support value proposition of AWS
• Assist with operational support needs for customers already using AWS
• Collaborate with experienced technical account managers to craft and share best-practices
• Act as a technical liaison between customers, service engineering teams and support
• Effectively represent AWS within a customer’s environment, and drive discussions regarding incidents, trade-offs and risk management

• Mentor students on how to learn effectively and solve programming problems
• Reinforce technical concepts by facilitating small group study sessions and 1:1 daily check-ins
• Provide daily live code reviews and lead feedback sessions on code improvements, readability, and best practices

• AWS Certfied Developer Associate
• AWS Certified Solutions Architect Associate
• AWS Certified Cloud Practitioner
• CompTIA Network +
• CompTIA A +