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Can't add key to OVH account about kr-u2f HOT 5 CLOSED

kryptco avatar kryptco commented on May 29, 2024
Can't add key to OVH account

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Comments (5)

agrinman avatar agrinman commented on May 29, 2024 2

@jonaharagon we're working on releasing a fix for this shortly, thanks for reporting!

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fascoli avatar fascoli commented on May 29, 2024 2

same problem here - tried with multiple browsers, but I can't add a YubiKey to my account

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kcking avatar kcking commented on May 29, 2024 1

What I said above only applies to us.ovhcloud.com. We have released an update to fix this bug on ca.ovhcloud.com. Please let us know if you're still having issues.

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kcking avatar kcking commented on May 29, 2024

This actually seems to be a bug on OVH's end. Trying to register a yubikey with Chrome shows the same message.

Specifically, the appId requested by OVH is https://www.ovhcloud.com/u2f/appIds.json, but this URL does not return a valid trusted_facets JSON file. Instead of redirecting to https://us.ovhcloud.com, https://www.ovhcloud.com/u2f/appIds.json should probably serve the same thing as https://us.ovhcloud.com/u2f/appIds.json.

I don't have connections to anyone at OVH but happy to help them fix this issue.

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mpalczynski avatar mpalczynski commented on May 29, 2024

Have you deployed fix to all locations? I'm from EU and have same issue here. Wanted to create a ticket and report that but the service desk is useless. I can't create custom ticket.

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