Err403 on websocket URLs triggering reconnections? about hubot-matteruser

[sunnythaper]

I am very much having this issue as well. Hope this screenshot of my error helps further. I get all the way into being logged and hubot recognizing chat members as typing but as soon as we hit a trigger, it goes into the reconnect loop as described by OP. This is the error it spits out just before going into the reconnect loop.

https://cl.ly/340J1S3x0k1h

[uhlhosting]

Having the same issue, unable yet o track it down.

[uhlhosting]

hubot@boo:~$ sudo systemctl status hubot.service
● hubot.service - Hubot
   Loaded: loaded (/lib/systemd/system/hubot.service; linked; vendor preset: enabled)
   Active: active (running) since Fri 2019-01-18 13:29:56 UTC; 33min ago
 Main PID: 300968 (node)
    Tasks: 11 (limit: 154550)
   Memory: 26.7M
   CGroup: /system.slice/hubot.service
           └─300968 node node_modules/.bin/coffee node_modules/.bin/hubot --name boo --adapter matteruser >> /home/hubot/hubot.log 2>&1

Jan 18 14:02:09 boo hubot[300968]: [Fri Jan 18 2019 14:02:09 GMT+0000 (Coordinated Universal Time)] INFO Attempting reconnect
Jan 18 14:02:09 boo hubot[300968]: [Fri Jan 18 2019 14:02:09 GMT+0000 (Coordinated Universal Time)] INFO Logging in with personal access token...
Jan 18 14:02:09 boo hubot[300968]: [Fri Jan 18 2019 14:02:09 GMT+0000 (Coordinated Universal Time)] INFO api url:http://172.18.111.30:8065/api/v4/users/me
Jan 18 14:02:09 boo hubot[300968]: [Fri Jan 18 2019 14:02:09 GMT+0000 (Coordinated Universal Time)] ERROR Login call failed
Jan 18 14:02:09 boo hubot[300968]: [Fri Jan 18 2019 14:02:09 GMT+0000 (Coordinated Universal Time)] INFO Reconnecting in 61000ms
Jan 18 14:03:10 boo hubot[300968]: [Fri Jan 18 2019 14:03:10 GMT+0000 (Coordinated Universal Time)] INFO Attempting reconnect
Jan 18 14:03:10 boo hubot[300968]: [Fri Jan 18 2019 14:03:10 GMT+0000 (Coordinated Universal Time)] INFO Logging in with personal access token...
Jan 18 14:03:10 boo hubot[300968]: [Fri Jan 18 2019 14:03:10 GMT+0000 (Coordinated Universal Time)] INFO api url:http://172.18.111.30:8065/api/v4/users/me
Jan 18 14:03:10 boo hubot[300968]: [Fri Jan 18 2019 14:03:10 GMT+0000 (Coordinated Universal Time)] ERROR Login call failed
Jan 18 14:03:10 boo hubot[300968]: [Fri Jan 18 2019 14:03:10 GMT+0000 (Coordinated Universal Time)] INFO Reconnecting in 62000ms

[xurizaemon]

@uhlhosting @sunnythaper are you able to confirm if you're still affected by this issue? What Mattermost / adapter versions are you running (today, a year later) if so?

[sunnythaper]

@xurizaemon TBH because of this issue I switched over to mmpy_bot a while back. Apologize for the delayed response.

[joemcl]

Hi @xurizaemon are we still seeing this at chat.civicrm.org ?

[Marthym]

Hello

I think the problem come from mattermost-client loafoe/mattermost-client#134

Fixed in latest versions with loafoe/mattermost-client#135