Comments (2)
javiserrano
commented on August 22, 2024
Thank you for your report.
In order to investigate the problem, we would need to know the version of MEGAsync that you are using and, if possible, detailed steps to reproduce it.
If the problem is not reproducible in another computer, it would be very useful for us to have a debug log showing the problem. To start MEGAsync in debug mode, keep Ctrl+Shift (Cmd+Shift on Mac) pressed while MEGAsync is starting and it will create a log in your desktop.
The log could contain sensitive data (file names, paths, etc.), so it would be better to not post it publicly here and send it by email to our support team ([email protected]). They would forward it to our development team.
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jakobrosenberg
commented on August 22, 2024
Version is 2.9.5
Starting Megasync with admin rights generated no new log file. The startup time however was much longer than usual and realtime syncing is working.
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