hangs on logging in about megasync

[AleksandarSavic95]

This happened to me after using wifi with a proxy. When I came back home, where there is no proxy, it just wouldn't sync. It was stuck on "logging in" message forever. The only thing I could do is:

• Right-click on megaSync icon in the taskbar
• Select Settings (being the only option besides Exit)
• in the only available tab, Proxy settings tab, change from Auto-detect to No proxy
• Now the client should start syncing (the first message I got was "Fetching files list", or something like that)

Good luck with fixing this! 👍

[hl2guide]

happening for me in Nov 2023.

[imagochan]

happening for me in Nov 2023.

it works for me now (I had this issue yesterday), seems to be a server-side issue maybe?

[Logic-gate]

I had a similar issue on Sept, 4. It was caused by a server overload. https://twitter.com/MEGAprivacy/status/772535642068615169

[raggoo]

I just found out what my problem was - there have my IP address blocked or something!

I cannot use it at all with normal IP . (US)

If I use proxy across the world somewhere it works fine!

Weird.

[lilajui]

Hi, I am also not able to log in for more than a week and I tried to do the same as you, but got no results. Any other ideas?

[polmr]

Hi,

Apologies for the inconveniences. The problem could be a temporary server side issue. If the problem persists, please contact support for a deep analysis via [email protected]. They will guide you to provide required information and log file to be analysed and find out the cause of your issue.

Kind regards.

[muldon]

same issue here about logging in... using the ubuntu version.

[lilajui]

same issue here about logging in... using the ubuntu version.

In my case, after searching a lot, I found out that this was happening due to a change in the configurations of the firewall. Hope this will help

[muldon]

This issue stopped my works... I'd better go back to dropbox...

[mkuhring]

I'm having the same issue for two weeks now on a Windows 10 computer, while it is working properly on two other Windows 10 computers I sync with the same account. Since this one is a work computer, I'm currently in contact with our IT department whether they changed something in the firewall. Or maybe our institute's IPs got blocked completely for some reason, who knows. I haven't tried connecting via a proxy yet, that might be a temporay workaround. I'll keep you updated.

Beside that issue, I really prefer Mega over all the other services. So keep up the good work!

[mkuhring]

Going through a proxy works for me. So either our IP is blocked or our IT is blocking the service itself. Both would be bypassed by a proxy, right? I'll keep you updated, as soon as IT replies.

[ElPrinz]

It works for me!
Follow this video:
https://www.youtube.com/watch?v=fYyEedhqpHU

[Mountain-Eagle]

Windows 10 Pro, Firefox 119.0.1 (using Cloudflare secure DNS), Mega 64 bit 4.10.0, Proton free VPN WireGuard on US server, HP ProBook 650 G8, Wi-Fi 5 ac, DNS 9.9.9.9, 1.0.0.2
It was hung at logging in while using Proton free VPN on a US server.
It worked when I switched to a different Proton free VPN US server.
Unknown cause, could be blocked VPN IP address, overloaded VPN, bad connection, busy server, etc.
I have occasionally seen other unusual, non-responsive, and blocked connection behavior on other websites that was solved by switching to another Proton free VPN US server.

[sillynimbus]

Having this issue. Clearing cache/cookies or opening in incognito was working for a bit but it's back to being unresponsive. I also can't load any mega.nz link or login on the website. Tried different browsers/restarting computer/internet and no dice. Not sure why this is happening