Can't get response of VideoViewsAPI about mux-ruby

[eropple]

Hi there - is your Mux access token set up to work with Data?

[surajitcovalense]

Hi there - is your Mux access token set up to work with Data?

Yes, I've setup the token_id and secret_key

[eropple]

Sorry, I mean that is it set up to grant read access to Data? You can find that when you create your token, e.g.:

Also - is your Mux plan one that enables incidents? You can check with our support team via the button by emailing [email protected].

[surajitcovalense]

The configurations updated. The plan is now STARTER, am still getting the above error messages (not found and payment require message as well). So for the below info, which API I need to call?

• How many times a video has been loaded
• How many times a video has been played/watched
• Average play duration
• How many times each link in the video has been seen
• etc..

[philcluff]

Hi @surajitcovalense, for product related questions like this, please can you reach out to the Mux support team on [email protected] - github issues should only be used for issues with this SDK.

Thanks!