BEING NATASHA

Technical Writer | Content Strategist | Information Architect | Productivity

15+ years of extensive experience in developing high quality technical and process documentation, with 8 years of leadership experience in building high-performing global content teams across businesses. I am skilled at

Scoping and creating technical content,
Designing information architecture strategies,
Leading documentation projects, and
Leading technical writing teams.

For the last 2 years, I have been working with software and API development teams, creating developer focused content in using Markdown in GitHub and API documentation in Postman, and other content for developer portals.

Writing samples

Technical Writing	Technical Blog	Lifestyle Blog	TechWriting Handbook
GE Website	Wordpress	Medium	GitHub (This is work in progress but shares my thought process.)

Tools

Authoring Tools	Content Management Systems	Defect and Task Management	Images
MadCap Flare, Oxygen XML editor, Postman, Visual Studio Code, Confluence, Adobe FrameMaker, Microsoft Office	Tortoise SVN, Astoria, GitHub, Visual Studio Team Foundation Server	JIRA, Rally, HP ALM	TechSmith Snagit, Visio, Draw.io, Miro

Skills

Technical Writer	Information Architect	Content Strategist	Automation
Extensive experience in software product and API documentation with proven abilities to document content on high visibility technical projects.	Expert in content planning and designing documentation from scratch for a variety of documents to enable your customers to navigate easily within the documentation.	Strategizing and planning to optimize resources to deliver customer experience via documentation portals.	End-to-end automation from CCMS to Documentation portal to reduce content creation to delivery time and allow writers to focus on developing content.

Document Types

Technical Docs	Developer Docs	Generic Docs
Release Notes API Documents Online help Context-sensitive Help User Guide	Administrators Guide Troubleshooting Guide Quick Start Guide Technote Whitepaper	Case Studies Knowledge Base Articles Process Documents Style Guide Blogs

Natasha Mahajan's Projects

amazon-ec2-user-guide

The open source version of the Amazon EC2 User Guide for Linux. To submit feedback or requests for changes, submit an issue or make changes and submit a pull request.

aws-batch-user-guide

The open source version of the AWS Batch user guide. You can submit feedback & requests for changes by submitting issues in this repo or by making proposed changes & submitting a pull request.