[Bug]: Adding externalId, email, tags not working about react-native-onesignal

[JovanMwesigwa]

Anyone figured how to fix this?

[SohelIslamImran]

Anyone figured how to fix this?

@JovanMwesigwa Yes.. Turn off this

https://documentation.onesignal.com/docs/identity-verification

[thomaskyr]

Hello,
using version "react-native-onesignal": "^5.0.6" I have the same issue using Onesignal.login(externalId) with the external id being something like:
R3Fpo3v+cAmelVpSxv5Y82tLY1JTJIZ250jXvGZbaEqjzL4fDEWHG9JT9fwfCnANxpxpAuCd9gmqKUXWj+DFGF==

In some cases I see that the user gets logged in (but even in these cases, the OneSignal.User.addTag method doesn't work). In most of the attempts though, the user doesn't get logged in.

Relevant Log:
VERBOSE: network response (OneSignalUser.OSRequestIdentifyUser): { errors = ( { code = "user-2"; meta = { "external_id" = "R3Fpo3v+cAmelVpSxv5Y82tLY1JTJIZ250jXvGZbaEqjzL4fDEWHG9JT9fwfCnANxpxpAuCd9gmqKUXWj+DFGF=="; }; title = "One or more Aliases claimed by another User"; } ); httpStatusCode = 409; }

VERBOSE: executeIdentifyUserRequest failed with error Optional(Error Domain=OneSignalError Code=409 "(null)" UserInfo={returned={ errors = ( { code = "user-2"; meta = { "external_id" = "R3Fpo3v+cAmelVpSxv5Y82tLY1JTJIZ250jXvGZbaEqjzL4fDEWHG9JT9fwfCnANxpxpAuCd9gmqKUXWj+DFGF=="; }; title = "One or more Aliases claimed by another User"; } ); httpStatusCode = 409; }})

DEBUG: executeIdentifyUserRequest returned error code user-2. Now handling user-2 error response... switch to this user. VERBOSE: network response (OneSignalUser.OSRequestFetchUser): { errors = ( { title = "Given alias (external_id: R3Fpo3v+cAmelVpSxv5Y82tLY1JTJIZ250jXvGZbaEqjzL4fDEWHG9JT9fwfCnANxpxpAuCd9gmqKUXWj+DFGF==) doesn't match an existing user"; } ); httpStatusCode = 404; }

ERROR: OSUserExecutor executeFetchUserRequest failed with error: Optional(Error Domain=OneSignalError Code=404 "(null)" UserInfo={returned={ errors = ( { title = "Given alias (external_id: R3Fpo3v+cAmelVpSxv5Y82tLY1JTJIZ250jXvGZbaEqjzL4fDEWHG9JT9fwfCnANxpxpAuCd9gmqKUXWj+DFGF==) doesn't match an existing user"; } ); httpStatusCode = 404; }})

VERBOSE: OSOperationRepo enqueueDelta: OSDelta OS_UPDATE_SUBSCRIPTION_DELTA with property: subscriptionId value: nil

As far as I understand, It seems like it confuses the external id with an alias.
If I change the external id to something like "abcdefg12345" it works fine. What could the issue be? The special characters? The length of the external id? In that case, why does the user get logged in randomly? And why does it work fine on Android?