healthcheck returns false on new docker setup about docker-documentserver

[ShockwaveNN]

Try to not mount /app/onlyoffice/DocumentServer/lib or change permissions for /app/onlyoffice/DocumentServer/lib
I think there is Error: EACCES: permission denied, mkdir '/var/lib/onlyoffice/documentserver' error in logs, because /app/onlyoffice/DocumentServer/lib folder have no permissions to user onlyoffice to write into

[Taste-IT]

Hi,
i have the same problem. I have mounted the ../lib Dir and permissions for root correct. i have no user with name onlyoffice. What i do not understand is, where should the directory created? On localhost or in Docker?

[ShockwaveNN]

@Taste-IT Hi.
Directory /app/onlyoffice/DocumentServer/lib should be present on host machine, not inside docker.

[Taste-IT]

Hi ShockwaveNN,
yes /lib, /data and /logs exists. I got this problem since latest update of OO, before it works well. I delted the docker image and redownloaded newest OO, copied Certs into correct Dir and cant now start Document Server "Something went wrong..." is the message on Document Server Side. Any Idea?

[ShockwaveNN]

@Taste-IT I think something interesting should be in logs - see inside /var/log/onlyoffice in docker, or in host /app/onlyoffice/DocumentServer/logs if you mounted volume if like said earlier

[Taste-IT]

Hi,
in nginx log - "..[crit] 411#0: *57 connect() to [::1]:8000 failed (99: Cannot assign requested address) while connecting to upstream, client .."
in out.log "..Error: EACCES: permission denied, mkdir '/var/lib/onlyoffice/documentserver' .."

[Taste-IT]

I use OO Installation guide for docker and Document Server installation. Is there missing some fact i have todo before, perhaps?

[ShockwaveNN]

It same error as from topic starter.
If you don't need use separate PostreSQL server - you can remove -v /app/onlyoffice/DocumentServer/lib:/var/lib/onlyoffice and I hope everything will be fine

[Taste-IT]

Yes it is. I cant use a seperate PostgreSQL Server. A way up you said User OnlyOffice has no permission. On Host i have no user like this. Perhaps thats the problem. How to solve this. I wonder that no other have this problem, since i use the office Howto and my System is Debian stable with OO in Subdomain and Port Forward from 443 -> 8888. ?!

[ShockwaveNN]

No, no, you need mount lib IF you use separate Postgre, in your case you can remove this volume.
Also you can change permission to /var/lib/onlyoffice to something like 777, but it's not secure

[Taste-IT]

Forgett to write - i dont have this directory

[ShockwaveNN]

Oh, sorry, I meant /app/onlyoffice/DocumentServer/lib on host

[Taste-IT]

Hi,
i did and Document Server starts, but the Security is a problem. How to correct this finaly? It seems that the User in Dockerimage must have rights on this local directory, right? So how to solve this? Another major problem still exists and thats since the beginning of the integration in NextCloud -> Changes in an existing document didnt write back to the cloud.
in out.log i see "...Error: Error response: statusCode:400 ;body:
{"error":1} ... "
Thanks for your help.

[Taste-IT]

Oh new documents will also not write back to nc, too.

[Taste-IT]

Backup to permissions - this happend not before actual version of OO, seems they changed something...

[ShockwaveNN]

but the Security is a problem. How to correct this finally

We long aware of this, and understand that is a problem, but currently have no perfect solution. We working on it.

NextCloud -> Changes in an existing document didnt write back to the cloud.

Please ask all question about NextCloud in https://github.com/ONLYOFFICE/onlyoffice-owncloud/issues

[Taste-IT]

Ok, i will do and wait for an update... Thanks so far.

[igwyd]

Hello @cromulus and @Taste-IT, sorry for the late reply, the error is not repiting.

[Rita-Bubnova]

I close this issue. Feel free to comment or reopen it if you got further questions.