Comments (4)
igwyd
commented on August 12, 2024
Hello @sjkhsl, one of the NextCloud servers does not detect the server, open a document on the NC when ONLYOFFICE cannot be reached and check the errors in the documentserver logs. Are NextCloud and ONLYOFFICE document server behind a proxy? The error may be in the proxy settings, try to check connecting without a proxy.
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sjkhsl
commented on August 12, 2024
NextCloud and ONLYOFFICE
NextCloud and ONLYOFFICE can be used in the intranet behind a proxy, but cannot be connected to the Internet after a proxy.
The error in nextcloud is a test error. There is no error after the configuration is correct and the connection can be made. However, when opening the document, an error is displayed. I suspect it is still a configuration problem with the proxy nginx.
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igwyd
commented on August 12, 2024
Most likely yes - proxy, because 2 identical NextClouds one works and the other does not.
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igwyd
commented on August 12, 2024
We close this issue. Feel free to comment or reopen it if you got further questions.
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