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morehawes avatar morehawes commented on May 29, 2024

Hi @killianweid,

Thanks for reaching out. Could you provide any extra information about your setup (like device, browser, example URL or screenshots etc) so that I can replicate on my end?

Perhaps you are trying to upload from a smartphone camera directly into the Waymark Editor?

Joe

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killianweid avatar killianweid commented on May 29, 2024

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killianweid avatar killianweid commented on May 29, 2024

Hello @morehawes, problem is still not resolved ?
Thanks

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morehawes avatar morehawes commented on May 29, 2024

Hi @killianweid,

Is this only happening on mobile when uploading a photo taken directly from the camera? That is, not uploading a photo already saved on the device?

Does it work correctly if you select a previously taken photo for upload?

Cheers,

Joe

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killianweid avatar killianweid commented on May 29, 2024

@morehawes Yes it's only happening when uploading a photo taken directly from the camera. No problem when I select a previously taken photo for upload.

Best regards,
Killian

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morehawes avatar morehawes commented on May 29, 2024

@killianweid

OK understood, I can confirm I am seeing the same thing so this is indeed a bug. However I am having a hard time diagnosing the issue, as I am not getting any errors in the iPhone browser error console.

As there seems to be a simple work-around (i.e. saving a photo to the device and then selecting for upload) and you are the first to raise this, it might be a while until this gets to the top of my list.

Thanks again for raising this and I will be sure to update here as/when this changes.

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