Comments (6)
The problem is that before removing a feature we need to have the alternative ready.
Eventually a 3rd party solution with OAuth support.
There is also Rails Help desks systems or Redmine too.
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@mod I think peatio customers will be happy with just simple support by the email. The current ticketing system is so poor (it allows only to send messages, that's all). Most of companies deploy their own website for support as they love it.
BTW I think we will remove this feature in all cases since peatio is not a place for tickets. The question is when. Will we wait alternatives or start the work right now?
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We will need to remove gem for it also, check #40
from peatio.
@mod we can use RocketChat's livechat 😄
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Progress in #222.
from peatio.
Closed via #222.
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Related Issues (20)
- Openware currency conversion on upstream values HOT 2
- How does a deposit wallet work?
- Getting too many emails for single event
- Fiat currency deposit not working HOT 2
- order processor initialization error
- Eliminate Barong HOT 1
- UnknownAttributeError: unknown attribute 'base_factor' for Currency
- Critical 2.6 Vulnerability : Order placed even if user doesn't have sufficient funds
- Can't change gasPrice on jsonrpc params HOT 1
- Failed to collect deposit
- <NoMethodError: undefined method `[]' for nil:NilClass> HOT 1
- Installation HOT 1
- 404 Not Found HOT 2
- i am not able to withdrows INR currency it is showing error in database - Sorry, this version is currently unavailable. Kindly switch to an available version
- Render html, javascript
- [BUG] ERC20 prepare_deposit_collection calculates fees in token base factor, token deposits not working HOT 2
- Replay message
- daemons/blockchain : Mysql2::Error: This connection is still waiting for a result, try again once you have the result: ROLLBACK
- HDWallet HDWALLET_SSL_CERT_PATH
- Latest Version Blockchains Using 'address' not 'addresses'. Bitcoin, Digibyte, Bitnet, many more.
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