usageapi not working for ap-mumbai region about oci-python-sdk

[adizohar]

Usage-API can run only on home-region, if you run on different region you will get error
Home Region will produce summary for all regions
Please check my code at https://github.com/oracle/oci-python-sdk/tree/master/examples/showusage

[Gopichand-Heeddata]

No, we are running the Usage-API on home-region, Mumbai is home-region but still facing the same issue.

[adizohar]

Gopi, if you are running on home region and get error, please try the cost analysis on the console, if still error exist, I would open support ticket to Oracle Support from the console

[Gopichand-Heeddata]

@adizohar, I have tried several times, and am attaching logs.
In the OCI console cost analysis working fine.

07/16/2024 12:39 AM UTC
Billing data import for cloud account OCI (748f62e4-88b2-4225-a918-c7326d00bbb5) failed: {'target_service': 'usageapi', 'status': 500, 'code': 'InternalServerError', 'opc-request-id': 'E16EC7B29C12433789384239CA70AF7A/0AB1794750B83A8B3D4DBED00C42EE03/56BD42F7470B58A9604ADA26BAF783B3', 'message': 'Internal Service Error, please try again', 'operation_name': 'request_summarized_usages', 'timestamp': '2024-07-16T00:39:40.191053+00:00', 'client_version': 'Oracle-PythonSDK/2.125.0', 'request_endpoint': 'POST https://usageapi.ap-mumbai-1.oci.oraclecloud.com/20200107/usage', 'logging_tips': 'To get more info on the failing request, refer to https://docs.oracle.com/en-us/iaas/tools/python/latest/logging.html for ways to log the request/response details.', '"}

07/16/2024 06:39 AM UTC
Billing data import for cloud account OCI (748f62e4-88b2-4225-a918-c7326d00bbb5) failed: {'target_service': 'usageapi', 'status': 500, 'code': 'InternalServerError', 'opc-request-id': '669EA4629FF84A939CBC5CBEC8742CE8/D10CE770F98FFEDC24459B0157516669/6040B32532E3E59FED14FB110517714A', 'message': 'Internal Service Error, please try again', 'operation_name': 'request_summarized_usages', 'timestamp': '2024-07-16T06:39:19.864215+00:00', 'client_version': 'Oracle-PythonSDK/2.125.0', 'request_endpoint': 'POST https://usageapi.ap-mumbai-1.oci.oraclecloud.com/20200107/usage', 'logging_tips': 'To get more info on the failing request, refer to https://docs.oracle.com/en-us/iaas/tools/python/latest/logging.html for ways to log the request/response details.',"}

07/16/2024 06:53 PM UTC
Billing data import for cloud account OCI (748f62e4-88b2-4225-a918-c7326d00bbb5) failed: {'target_service': 'usageapi', 'status': 500, 'code': 'InternalServerError', 'opc-request-id': '8A6BD226282B486D983EB0C6483465B9/6A66D87C65462E60C6ACC7D4D88A5CD9/9C27EF6EFAAF12D40A1E895F94C81E52', 'message': 'Internal Service Error, please try again', 'operation_name': 'request_summarized_usages', 'timestamp': '2024-07-16T18:53:21.926699+00:00', 'client_version': 'Oracle-PythonSDK/2.125.0', 'request_endpoint': 'POST https://usageapi.ap-mumbai-1.oci.oraclecloud.com/20200107/usage', 'logging_tips': 'To get more info on the failing request, refer to https://docs.oracle.com/en-us/iaas/tools/python/latest/logging.html for ways to log the request/response details.',''}

07/17/2024 12:58 AM UTC
Billing data import for cloud account OCI (748f62e4-88b2-4225-a918-c7326d00bbb5) failed: {'target_service': 'usageapi', 'status': 500, 'code': 'InternalServerError', 'opc-request-id': '0EB3AC14F8A2454186716B37821ADE3E/A27BEF1C202615B0558A4D286D961B3F/A0837973BFFCFAFA4408F97E62C05847', 'message': 'Internal Service Error, please try again', 'operation_name': 'request_summarized_usages', 'timestamp': '2024-07-17T00:58:58.839713+00:00', 'client_version': 'Oracle-PythonSDK/2.125.0', 'request_endpoint': 'POST https://usageapi.ap-mumbai-1.oci.oraclecloud.com/20200107/usage', 'logging_tips': 'To get more info on the failing request, refer to https://docs.oracle.com/en-us/iaas/tools/python/latest/logging.html for ways to log the request/response details.',"}

07/17/2024 06:38 AM UTC
Billing data import for cloud account OCI (748f62e4-88b2-4225-a918-c7326d00bbb5) failed: {'target_service': 'usageapi', 'status': 500, 'code': 'InternalServerError', 'opc-request-id': '6D26B5B6EB2745A4A6DD7D47B821F4A2/89A2592209F7E2164F3417EEB7272753/17F753B4B5898D504FCDDB52328C7CEE', 'message': 'Internal Service Error, please try again', 'operation_name': 'request_summarized_usages', 'timestamp': '2024-07-17T06:38:27.786053+00:00', 'client_version': 'Oracle-PythonSDK/2.125.0', 'request_endpoint': 'POST https://usageapi.ap-mumbai-1.oci.oraclecloud.com/20200107/usage', 'logging_tips': 'To get more info on the failing request, refer to https://docs.oracle.com/en-us/iaas/tools/python/latest/logging.html for ways to log the request/response details.',}

07/17/2024 12:33 PM UTC
Billing data import for cloud account OCI (748f62e4-88b2-4225-a918-c7326d00bbb5) failed: {'target_service': 'usageapi', 'status': 500, 'code': 'InternalServerError', 'opc-request-id': 'A1CBC982246D48BDB39174590E2B3755/BF9B78C8DBBD9233E8C166EA9AF0A442/19A5776B7C4725470CDA0A325E9F4D74', 'message': 'Internal Service Error, please try again', 'operation_name': 'request_summarized_usages', 'timestamp': '2024-07-17T12:33:27.566882+00:00', 'client_version': 'Oracle-PythonSDK/2.125.0', 'request_endpoint': 'POST https://usageapi.ap-mumbai-1.oci.oraclecloud.com/20200107/usage', 'logging_tips': 'To get more info on the failing request, refer to https://docs.oracle.com/en-us/iaas/tools/python/latest/logging.html for ways to log the request/response details.'}

can you please look.

[adizohar]

I will leave it to the SDK team to open ticket accordingly, internal error is service issue.

[Gopichand-Heeddata]

Thankyou @adizohar

[Gopichand-Heeddata]

@adizohar any update on this issue ?

[adizohar]

Gopi, it is been handle by the SDK team, if this is urgent and you still get internal error, please open support ticket at Oracle Support portal.