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vshcherb avatar vshcherb commented on June 23, 2024 1

Please check tombstones https://osmand.net/docs/user/troubleshooting/crash-logs/. Unless we have tombstone at least it will be hard to fix it. So far we can't proceed with it but we will monitor other issues

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Rowin63 avatar Rowin63 commented on June 23, 2024

I sent all tombstones from January 14th to your support. This crash happened multiple times this day.
Thanks!

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yuriiurshuliak avatar yuriiurshuliak commented on June 23, 2024

Thank you for providing the tombstones files. Our developers had an attempt to identify the root cause of the crashes you've been experiencing. Unfortunately, based on the tombstones, we couldn't clearly find the exact problem. In order to better understand the issue, could you please provide us with a short video demonstrating the problem?

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Rowin63 avatar Rowin63 commented on June 23, 2024

Hmm. I would like to, but I don´t know, howe to manage this. Can´t record hour by hour, waiting for it to happen.
Right now it happened again:
I was in the "my places>favorites"- menu, editing some recently created favorites (moving them one by one to another group, or deleting one). At one point, osmand closes suddenly (I THINK it was after tapping the final "yes" after "delete this favourite?" but I´m not 100% sure) The "app closing" comes suddenly, unexpected and without any notice. Sorry I can´t provide you any further information. But it seems obvoius to me to be "favorites-related". It always happens when being around somewhere in the favorites (like internal "updating" of the favorite-database by "save/move/delete"?). If I find out something new, I will let you know. Thanks!

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yuriiurshuliak avatar yuriiurshuliak commented on June 23, 2024

I managed to reproduce this crash on Android, moreover, a user with a similar problem on iOS contacted us at zendesk support. The crash occurs when deleting favorites, it may not happen immediately.
I also managed to get log files and crash logs.
logs.zip

OsmAnd~ 4.7.0#1408m, released: 2024-01-23

Android iOS
video_2024-01-23_18-31-34.mp4
RPReplay_Final1705834729.1.MP4

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vshcherb avatar vshcherb commented on June 23, 2024

Potentially related - #00 pc 0x000000000045a330 /data/app/~~FML5Bg0iJ7Na-aExyPiCJA==/net.osmand-TVvg1-mEMUAUzgzU3wR4RQ==/split_config.armeabi_v7a.apk!libOsmAndCoreWithJNI.so (Java_net_osmand_core_jni_OsmAndCoreJNI_PointI_1x_1get) (BuildId: 6c2baa65fc7ab40adf107adeea4e7b6dea82f82d)

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vshcherb avatar vshcherb commented on June 23, 2024

This crash related only to favorites deletion

To do: fix crash

Exception occurred in thread Thread[AsyncTask #1,5,main] : 
java.lang.RuntimeException: An error occurred while executing doInBackground()
	at android.os.AsyncTask$4.done(AsyncTask.java:415)
	at java.util.concurrent.FutureTask.finishCompletion(FutureTask.java:383)
	at java.util.concurrent.FutureTask.setException(FutureTask.java:252)
	at java.util.concurrent.FutureTask.run(FutureTask.java:271)
	at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1167)
	at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:641)
	at java.lang.Thread.run(Thread.java:920)
Caused by: java.lang.NullPointerException: Attempt to invoke virtual method 'java.lang.String net.osmand.data.FavouritePoint.getCategory()' on a null object reference
	at net.osmand.plus.myplaces.favorites.FavouritesHelper.delete(FavouritesHelper.java:265)
	at net.osmand.plus.myplaces.favorites.dialogs.FavoritesTreeFragment$2.doInBackground(FavoritesTreeFragment.java:164)
	at net.osmand.plus.myplaces.favorites.dialogs.FavoritesTreeFragment$2.doInBackground(FavoritesTreeFragment.java:149)
	at android.os.AsyncTask$3.call(AsyncTask.java:394)
	at java.util.concurrent.FutureTask.run(FutureTask.java:266)
	... 3 more

We didn't discover any other crash, so we assume this need to be fixed.

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